Medical Assistant I - Pediatrics Hematology & Oncology

Washington University in St Louis•St Louis, WA
•Onsite

About The Position

Prepares and maintains exam rooms, prepares charts, obtains reports and records; assists with patient flow and ensures the overall smooth running of the clinical office.

Requirements

  • High school diploma or equivalent high school certification or combination of education and/or experience.
  • Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA), Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Registered Medical Assistant (RMA) - American Medical Technologists (AMT), Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration
  • No specific work experience is required for this position.
  • Medical Assistant certification/registration-eligible graduate or be scheduled to graduate from an accredited medical assistant program; substitutions include graduate of an accredited nursing program (such as RN/LPN).
  • Proof of a Medical Assistant registration/certification or complete Medical Assistant registration/certification within six months of hire date (or within a shorter time frame if noted by hiring manager).
  • Medical Assistant credentials must be obtained from in-person proctored exams from the following certifying bodies: NHA, AAMA or AMT.
  • In-person proctored credentials from other certifying bodies may be accepted upon approval from Human Resources.
  • Online proctored exams are not sufficient to meet the credential requirement.
  • Basic Life Support certification (Online Basic Life Support certifications, those without a skills assessment component, are not sufficient to meet the Basic Life Support requirements).

Nice To Haves

  • Relevant Experience (1 Year)
  • Anatomy
  • Electronic Medical Records (EMR)
  • Family Support
  • Interactive Communication
  • Medical Terminology
  • Organizational Communications
  • Patient Support
  • Physician Communications
  • Physiology
  • Telephone Communications

Responsibilities

  • Interacts directly with patients in clinic setting and completes clinical tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.
  • Prepares for office hours by doing tasks, such as obtaining charts, scheduling tests and preparing exam rooms.
  • Assists with examinations, procedures and lab tests.
  • May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.
  • May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).
  • Directs patient flow, assists with special procedures/treatments and completes requisitions.
  • Routes phone messages, patient questions and telephone communications to appropriate personnel.
  • Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.
  • Completes necessary paperwork and documentation in a timely manner.
  • Answers basic questions from patient/family regarding treatments, diagnosis and procedures.
  • May complete requisitions/orders per WashU guidelines.
  • Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.
  • Cleans and stocks exam rooms and sterilizes instruments.
  • Maintains required HIPAA compliance, maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and WashU policies.
  • Complies with OSHA, state and federal regulatory sources/standards.
  • Participates in quality improvement activities to ensure appropriate clinical outcomes.
  • Performs other duties as assigned.

Benefits

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.
  • Free Metro transit U-Pass for eligible employees.
  • Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
  • 4 weeks of caregiver leave to bond with your new child.
  • Family care resources are also available for your continued childcare needs.
  • Adult care resources.
  • Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
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