RHC-NIA Medical Assistant I/ II
About The Position
The Medical Assistant (MA) functions under the medical direction of the clinic physicians and their designees (nurse practitioner, physician assistant, certified nurse midwife) to carry out direct patient care services in the NIHD clinics. The MA I requires a minimum of 1 year of experience in the medical field or current enrollment in a Medical Assistant course. The MA II requires completion of a Medical Assistant training course, and preferably 1+ year of experience in the medical field or clinical back office setting, along with a California Certified Medical Assistant certification or similar National certification.
Requirements
- High school diploma or GED certificate
- Minimum 1 year experience in the medical field or current enrollment in Medical Assistant course (MA I)
- Medical Assistant training course completion (MA II)
- BLS upon hire (MA II)
Nice To Haves
- Experience in clinical back office setting (MA I)
- 1 + year experience in medical field or clinical back office setting (MA II)
- California Certified Medical Assistant certification or similar National certification (MA II)
Responsibilities
- Obtains and documents patient medical histories, vital signs, test results, and other information for the medical record.
- Prepares exam rooms for clinical examinations and assists with setting up for medical procedures and other patient care.
- Delivers compassionate support, attention, and assistance to patients and caregivers.
- Demonstrates ability to prioritize tasks and is flexible in responding to changing needs.
- Utilizes point-of-care lab tests and documents completely per standard as required by accreditation and regulatory authorities.
- Maintains confidentiality and protects patient protected health information.
- Assures that release of information is handled per NIHD policy.
- Assures that patients are provided privacy for examinations and discussions of health concerns.
- Facilitates the patient stay throughout their time in the back office area: keeps the patient informed of expected wait times or delays in service.
- Discharges the patient smoothly from the back office.
- Reviews with the patient written discharge instructions after double identification of the patient.
- Answers questions or concerns of the patient with input as necessary from the provider.
- Schedules follow-up visits as appropriate.
- Treats all patients in a non-judgmental, non-discriminatory manner.
- Consistently explains procedures, treatments and care to the patients and families in an understandable manner. Utilizes resources appropriately.
- Assures responsibility for insuring continued professional growth of self by attending formal/informal education/activities.
- Attends mandatory department in-services and meetings.
- Maintains BLS / AED certification via the American Heart Association.
- Completes self-review annually.
- Administers medications according to provider order, verifies five rights prior to administration (right patient, right drug, right dose, right route, right time) (MA II only).
- May assist in ordering supplies and organizing back office areas, including lab and medication room (MA II only).
- May provide support to newly hired Medical Assistants (MA II only).
- Will float to other clinics as needed (MA II only).
- Other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
