Medical Assistant I - Float - Comprehensive Care Center

Clinica Sierra Vista•Bakersfield, CA

2d•$25 - $29

About The Position

Clinica Sierra Vista is seeking a Medical Assistant I - Float to join their team. This role involves performing routine patient care, technical, and supportive functions within a medical clinic setting, adhering to the scope of practice defined by the State of California Board. The Medical Assistant I - Float will support reception duties and medical assistant responsibilities, undergo training on CSV's culture, mission, and systems, and troubleshoot patient issues. Key responsibilities include managing patient schedules for optimal access, overseeing the check-in/check-out process and collections, ensuring compliance with various quality improvement guidelines (TJC, HRSA, PCMH, HEDIS, UDS, VFC, CHDP), maintaining excellent patient experience and quality outcomes, assisting patients with financial inquiries, and ensuring the integrity and proper handling of medical records. The role also involves collaborating with RNs and LVNs, managing supply orders, and performing other assigned duties.

Requirements

Completion of an accredited Medical Assistant Program Required.
Possess and maintain current Basic Life Support (BLS) Card required.
Possess and maintain a California Driver’s license.
Must adhere to Clinica Sierra Vista’s employee health/immunization requirements or provide a valid exemption request for subsequent approval.

Nice To Haves

Venipuncture experience preferred at time of hire, competency must be obtained within one (1) year of hire date. Current staff must receive competency in venipuncture within one (1) year of the job descriptions revision date.
Experience in EHR Documentation is highly desired.

Responsibilities

Support in maintaining proficiency in the role of Receptionists and Medical Assistant duties and responsibilities.
Training includes but is not limited to Clinica Sierra Vista’s (CSV) culture and mission, practice management system, customer service expectations, payer sources, programs, and quality initiatives on a regular basis.
Responsible for following standard work procedures and trouble shoots any problems and resolving any patient issues at the health center.
Responsible for monitoring the management of patient’s schedules to maximize access and minimize errors and delays
Monitors all functions of the patient check in/out process, including collections and deposits.
Ensures health center and team are meeting TJC, HRSA, PCMH, HEDIS, UDS, VFC, CHDP, and all quality improvement guidelines and requirements.
Must be customer service focused and ensure staff is providing excellent patient experience, customer service, and ensure quality outcomes.
Must be available to cover reception and assist patients with financial questions.
Ensures the integrity and standardization of medical records, that they are retained, protected, retrieved, transferred, and disposed of according to policies, local, stated, and or federal guidelines.
Works closely with Registered Nurse (RN) and Licensed Vocational Nurse (LVN), if applicable.
Maintains an efficient system for ordering forms, office, and medical supplies as designated.
Able to perform other duties as assigned and directed.