Medical Assistant/Front Office Registrar - Bilingual

Optimus Health Care, Inc.•Bridgeport, CT

9d•Onsite

About The Position

Join a Team That Makes a Difference at Optimus Health Care! Optimus Health Care is the largest provider of primary health care services in Fairfield County. Our mission is to be a lifelong health care partner, dedicated to achieving optimal wellness for the communities we serve. We are looking for dedicated professionals to join our team-based model of care delivered in a kind and compassionate manner. This is a Full Time position located in Bridgeport, CT. The Medical Assistant/FOR is a member of the patient centered medical home (PCMH) care team responsible for working with providers, nurses, and other front office staff to ensure the complete and timely patient flow process. This individual exhibits sensitivity to the needs of a diverse population and must maintain strict confidentiality. This position will encompass both Clinical and administrative Medical Assistant duties. Bilingual in English and Spanish is strongly preferred and should possess a strong mix of clinical and front office skills.

Requirements

Medical Assistant Certification & Completed Externship is required
Bilingual: Spanish (strongly preferred) will consider Portuguese or Haitian Creole
Professional positive attitude, vision, understanding of customer service principals, trustworthiness, and excellent interpersonal skills
Graduated from an accredited Medical Assistant Program
Professional Medical Assistant Certification obtained through one of the following agencies
Experience in a clinical setting preferred
Familiarity working with Electronic Medical Records (EMR) helpful
Bilingual: Spanish-English strongly preferred, will consider Portuguese or Haitian Creole
Demonstrate the ability to effectively interpret medical terminology
CPR certification required upon hire and recertification bi-annually

Nice To Haves

Certification from the American Association of Medical Assistants or in process of acquiring Certification, a plus.

Responsibilities

Assure that pre-work is performed before the patient arrives by verifying demographic and insurance information to ensure prompt payment of services to Optimus
Monitor provider schedules to ensure Optimus’ established productivity levels and timely scheduling of patient visits
Administers health questionnaire to patients
Conducts initial intake of patients
Act as a chaperone by accompanying the clinician in the exam room for any intimate exam
Update patient information in Epic (EMR system)
Manage in-basket messages
Takes patient history & vital signs
Prepares patients for exam & treatment
Prepares exam rooms w/ necessary equipment & supplies
Assists with scheduling of tests & treatments
Perform basic lab procedures
Collects co-pays
Adhere to infection control and safety guidelines, and confidentiality and privacy policies
Maintain competency in the use of clinical equipment and procedure
Connect language interpretation service for the clinician when needed
Answer phones, copying, faxing, scanning, organizing along with other administrative tasks as needed
Explores community resources available to meet the patient’s needs
Maintain ongoing networking efforts w/community providers in the area
Perform other related duties as needed