Medical Assistant / Front Office Coordinator
About The Position
Join our growing private psychiatry practice as a Medical Assistant / Front Office Coordinator, a dynamic hybrid role that combines direct patient support with administrative responsibilities. This position plays a vital role in ensuring a positive patient experience while providing both clinical and front office support to our providers and patients. This position requires travel between our two office locations based on business needs. Reliable transportation is required. Mindfully Behavioral Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and internship. Mindfully Behavioral Health makes hiring decisions based solely on qualifications, merit, and business needs at the time. Furthermore, the Company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.
Requirements
- Excellent interpersonal and communication skills.
- High School diploma or equivalent.
- Basic knowledge of medications and medical terminology.
- Must have proficient computer skills.
- Strong communication skills with a compassionate, patient-focused approach
- Ability to multitask and stay organized in a fast-paced environment
- A team player who thrives in a collaborative, supportive workplace
- Detail-oriented and committed to high-quality work
- Willingness to learn, grow, and maintain required certifications/training
Nice To Haves
- Previous experience in medical assisting, front office administration, psychiatry, behavioral health, or healthcare is preferred.
- Medical Assistant (MA) certification is welcomed but not required.
- Graduate of a Medical Assistant program preferred but not required.
- 1-3 years’ experience working medical receptionist in a psychiatric office.
- Knowledge of Electronic Health Records systems.
- Knowledge of psychiatry
Responsibilities
- Assisting with patient intake, obtaining vital signs, and completing medication reconciliation
- Processing prior authorizations and coordinating prescription-related needs
- Scheduling appointments and managing provider calendars
- Answering and directing phone calls with professionalism and compassion
- Supporting daily front office operations and administrative functions
- Maintaining accurate documentation and safeguarding patient confidentiality
Benefits
- Health, vision, and dental
- Paid time off
- Paid holidays plus floating holiday
- HSA with employer match
- Dependent care FSA
- Employer-paid Life and AD&D insurance
- Employer-paid short-term and long-term disability
- WellWorks wellness program
- Employee assistance program
- 401k with employer match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
