Medical Assistant - Front Desk (Phlebotomist and Tech)

NuLife Institute • Miami, FL

8d • Hybrid

About The Position

NuLife Institute is seeking a Front-Desk / Administrative Concierge + Medical Assistant for a hybrid role in Downtown Miami. This is a dual-impact position responsible for both front-of-house patient experience and executing clinical support tasks at a high level. The ideal candidate will serve as the bridge between luxury hospitality and medical precision.

Requirements

• Medical Assistant Certification (or equivalent) required.
• Graduate of accredited MA, Paramedic, or military medical training program.
• Minimum 1 year of Medical Assistant experience preferred.
• CPR Certification required.
• Experience with EHR/CRM systems preferred.
• Knowledge of regulatory and compliance standards.
• Bi-lingual (English/Spanish) preferred.

Nice To Haves

• Strong in front desk but weak clinically
• Strong clinically but poor communication/presence
• Disorganized, reactive, or slow under pressure
• Treating this as “just a job” vs. performance role
• Poor hygiene, poor posture, or low energy presentation

Responsibilities

• Greet every patient by name immediately.
• Maintain a calm, polished, high-end environment at all times.
• Manage check-in/check-out with zero friction or confusion.
• Control patient flow, delays, and communication proactively.
• Enter and manage patient data in EHR/CRM systems with accuracy.
• Handle inbound/outbound communication with clarity and authority.
• Create and manage lab requisitions and documentation.
• Maintain a flawless front-of-house presentation (cleanliness, organization, readiness).
• Support inventory tracking and ordering with Office Manager.
• Perform vital sign assessments accurately and efficiently.
• Prepare exam rooms and assist providers during procedures.
• Perform lab-related tasks, including: Venipuncture, Injections, IV preparation and/or initiation, Urinalysis.
• Assist in operating medical equipment for routine diagnostics.
• Upload and maintain laboratory results in patient records.
• Ensure all clinical processes meet compliance and safety standards.

Benefits

• Retirement Plan 401(k) [Matching]
• Health/Life Insurance Plan(s)
• Medical (100% paid by NuLife Institute for all full-time team members of 5+ Years)
• Dental
• Vision
• Life (PTO)
• Paid Time Off
• Vacation Day(s)
• Personal/Sick Day(s)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree