Medical Assistant - Float

EEO Statement Balboa United•San Diego, CA

6d•Onsite

About The Position

The Medical Assistant Float provides high-quality clinical and administrative support across multiple Balboa Nephrology clinics, ensuring consistent coverage and continuity of care during staff shortages, vacations, and high patient volume periods. This role is focused on routine medical assisting duties and requires strong flexibility, quick acclimation to various team dynamics, and a consistent, patient-centered approach in all interactions.

Requirements

Medical Assistant Certification
Valid Driver’s License and reliable transportation for clinic travel
Proficiency with EHR software
Strong organizational and multitasking skills
Excellent verbal and written communication
Ability to provide excellent customer service
Ability to interpret, adapt and apply guidelines and procedures
Ability to use good reasoning and judgement and react appropriately in emergency situations
Ability to establish and maintain effective working relationships with patients, medical staff and coworkers
Background check required
Travel to other sites located within San Diego County will be required
Ability to lift up to 35 pounds unassisted
Ability to stand for extended periods of time and to perform repetitive stooping, walking, stretching, reaching and some sitting
Ability to use full range of body motions required to lift patients, wear a lead apron, and lift and move supplies
Must be able to safely ascend and descend stairs as a core part of the job, with or without reasonable accommodation, when no elevator or lift is present.

Nice To Haves

Experience using EPIC
Bilingual English/Spanish
High adaptability and comfort working in dynamic, fast-paced environments
Excellent communication and interpersonal skills
Confidence and professionalism when working with various providers and clinic staff
A team-first mindset and dedication to consistent patient care regardless of location

Responsibilities

Serve as a floating team member to provide coverage at multiple clinics based on staffing needs.
Escort patients to exam rooms, collect and record vital signs, review medications/allergies, and prepare patients for provider evaluations.
Administer IM, subcutaneous, or intradermal injections under provider direction and according to protocol.
Apply devices and educate patients on remote monitoring programs.
Distribute patient education materials and explain care instructions with compassion and clarity.
Process medication refill requests and authorizations in accordance with clinic workflows.
Restock exam rooms, perform equipment checks, and log temperatures to ensure compliance with safety standards.
Rotate through different clinic locations and teams, adjusting quickly to varying workflows, providers, and systems.
Perform tasks based on clinic needs with a focus on flexibility and team support.
Greet and assist patients at the front desk when needed, ensuring timely and friendly service.
Support phone lines, appointment scheduling, and chart preparation when clinical volumes allow or require.
Handle documentation, EHR uploads, and faxing in coordination with clinic workflows.