Medical Assistant Float Pool- PRN

HonorHealth

1d•Onsite

About The Position

The Medical Assistant Float Pool provides general front and back office support to professional staff within the Network Float Pool. This role involves escorting patients to exam rooms, maintaining clean and well-stocked exam rooms, and handling patient scheduling and inquiries via phone. The Medical Assistant must possess knowledge of medical front and back office procedures and maintain accurate patient information and medical records. Under the direction of a Provider, the Medical Assistant performs various duties related to patient examination and treatment, potentially traveling to off-site locations for diagnostic testing and assisting with physical exam components. This role operates within a team model to enhance the patient experience, improve communication and access to care, and support processes that increase patient satisfaction.

Requirements

High School Diploma or GED Required
Completion of a MA training program Required
Basic Life Support (BLS) - Certification Required
Fingerprint Clearance Card (FPC) - Certificate State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) Required
Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 – Arizona Medical Board - R4-16-401 and R4-16-101) OR completes a United States Armed Forces medical services training program Required
6 months experience as a Medical Assistant Preferred

Nice To Haves

Certified Medical Assistant (CMA) - Certification Medical Assistant Certification (e.g., CMA, CCMA, RMA) Preferred
HonorHealth will reimburse the cost of the successful completion of the certification exam. If you do not receive your certification within the assigned period, you will no longer meet the minimum qualification of the position and will be terminated Preferred

Responsibilities

Escorts patients to exam rooms.
Maintains clean, neat and well-stocked exam rooms.
Provides quality phone service by scheduling patients or referring caller to appropriate party.
Answers phone messages from patients promptly.
Maintains patient information that is accurate and charts/paperwork are filed correctly.
Maintains medical records.
Performs a variety of duties in connection with the examination and treatment of patients under the direction of a Provider.
Performs a variety of clerical support duties including receptionist, telephone, scheduling, message management and data input.
Prepares treatment rooms for examination of patients.
Escorts the patient to the examining room, obtains a brief history, documents chief complaint takes vital signs to include weight and temperature.
Preps the patient for exam, assists the physician/clinician on exams and any special procedures.
May travel to off site locations to perform diagnostic testing and assist in physical exam components, TB testing, Injections, phlebotomy and others.
May administer and record injections and TB testing under the supervision and order of the physician.
Performs venipuncture and obtains specimens, performs CLIA waived lab tests.
Performs office procedures including, but not limited to, PFT, UDS, EBT, EKG, fit testing, within the scope of practice as directed by provider.
Receives telephone calls from patients, pharmacy and others; documents and relays information to provider for action.
Phones pharmacy with approved medication orders/refills.
Performs a variety of front office duties as needed, including, but not limited to, reception, telephone, chart maintenance, insurance forms and scheduling.
Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals.
Provides appropriate referrals to case management for employees.
Performs other related duties as assigned.
Performs other duties as assigned.