The Medical Assistant (MA) is responsible for assisting physician, PA or NP with clerical duties, patient flow, patient care and procedures. This role requires preparing and cleaning examination rooms, maintaining efficient patient flow, and ensuring proper preparation for patient visits. The MA will communicate and provide care consistent with the age, cultural, spiritual, and developmental needs of the patient. Responsibilities include answering the telephone, directing calls, taking messages, and accurately scheduling appointments. The MA will also consistently stock examination rooms, assist in ordering and maintaining supplies, and reconcile encounters daily. Effective communication of problems or concerns to the Supervisor and/or Manager is essential. The MA must understand and perform within their scope of practice. Key clinical duties include obtaining vital signs, reviewing and updating medication lists, documenting allergies, and entering orders and appointments in the Practice Management System (PMS) and EHR. The MA will also provide referrals and/or consult orders, adhere to universal safety precautions, and maintain proficiency with department-specific equipment. Flexibility with various work schedules is required, along with performing other assigned duties and recognizing tasks that need to be performed even if not directly assigned. Scribing services may also be required.
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Career Level
Entry Level
Education Level
High school or GED