Medical Assistant - Express Care

Primary Health Solutions•Hamilton, OH

3d•Onsite

About The Position

Assists in the examination and treatment of patients under a Provider’s direction by performing various duties related to patient care, clinical procedures, and operations. This role involves direct patient interaction, documentation, assisting with procedures, maintaining equipment and rooms, and participating in quality improvement activities.

Requirements

High School diploma or equivalent.
Graduation from an accredited program for Medical Assistants.
MA Registration or Certification required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to gain knowledge of current practice management system, electronic medical record, Microsoft Word, text paging, Internet, and Intranet.
CPR certification required.
Certified or Registered Medical Assistant required.
Knowledge of examination, diagnostic, and treatment room procedures.
Knowledge of medical equipment and instruments to administer patient care.
Skill in taking vital signs.
Skill in maintaining records and recording test results.
Skill with geriatric patients and patients in lower socio-economic sectors of the community.

Nice To Haves

Ability to speak Spanish desirable.

Responsibilities

Assists patients by answering routine questions, resolving minor difficulties and giving directions as authorized by the Provider.
Documents all patient communication in patient charts, including Provider-directed instructions.
Supports patients through education and information on community resources.
Provides education and support to patients and families as directed by the Provider.
Assists patients in basic self-management goal setting using active listening and behavior modification principles.
Makes appointments as needed and directed by the Provider.
Assists with routine office examinations and procedures, including administering injections, medications, vaccinations, and blood draws, as directed by the Provider.
Documents all procedures in the patient’s chart.
Documents all patient interaction, tracks and attaches laboratory and diagnostic test results to patient charts; communicates results and orders to patients as directed by the Provider.
Serves as a liaison to pharmacies for new and refill prescriptions and follows up with patients as needed.
Participates in patient and practice level meetings.
Assists with patient/population communications, such as calls or letters, to remind of needed preventive or chronic care steps.
Prepares, cleans, and sterilizes equipment and exam rooms according to standard safety and clinical protocols.
Properly handles the disposal of infectious/hazardous waste according to OSHA guidelines.
Inventories and requests supplies.
Actively participates in quality improvement activities such as meetings, PDSA, pilots, data collection, and evaluation of practice or location performance metrics.
Supports a shared goal model to achieve high-quality, patient and family-centered care.
Participates in scheduled pre-visit planning/huddle processes.
Facilitates coordination of care following hospital, ER utilization, or follow-up from specialty providers.
May participate in team meetings and quality improvement activities as necessary.