Medical Assistant - Ear, Nose & Throat

Vanderbilt University Medical Center•Lebanon, TN

1d•Onsite

About The Position

Vanderbilt University Medical Center (VUMC), located in Nashville, Tennessee, is a global leader in patient care, education, and research. VUMC fosters an environment where expertise is valued, knowledge is expanded, and abilities are challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where uniqueness is sought and celebrated. Employees at VUMC are part of something bigger than themselves, take pride in their work, and strive for excellence. The mission of Vanderbilt is to advance health and wellness through preeminent programs in patient care, education, and research. This role supports the licensed healthcare team in performing office examinations and procedures by organizing and managing clinic patient flow, gathering and documenting patient screening data, and assisting with patient and family education and communication with the patient's health care team.

Requirements

Graduate of an approved discipline specific program
Relevant Work Experience
Less than 1 year of experience

Nice To Haves

Planning & Organizing (Fundamental Awareness): Demonstrates ability to anticipate basic resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for own assignments and responsibilities. Appropriately matches equipment, and capital resources to task demands. Prepares and presents clear and accurate status reports on projects and assignments.
Clinical Competencies (Novice): Demonstrates sufficient fundamental proficiency to assist and perform clinical care including but not limited to vital signs, phlebotomy, specimen collection, medication administration and point of care testing as directed by unit standards.
Environment of Care (Novice): Demonstrates sufficient fundamental proficiency with set up and maintenance of patient exam room, supplies and equipment.
Clinical Patient Documentation (Fundamental Awareness): Has limited experience or training working with clinical applications for patient documentation.

Responsibilities

Directs and supports patient flow as well as unit operations by maintaining supplies, equipment and unit environmental standards.
Facilitates identification of resources to meet patient healthcare needs.
Performs/assists with procedures according to organizational/departmental standards.
Collects and documents patient screening data for the healthcare team.
Assists with patient and family education.
Performs tasks that are typically routine that may impact team's performance with occasional guidance.
Utilizes some discretion and research to solve routine problems.
Applies knowledge of standards, established processes and procedures that apply to your own job.
Provides guidance to entry level co-workers.
Continuously improves own skills by identifying development opportunities.
Builds and maintains relationships by seeking to understand colleagues' priorities, working styles and developing relationships across areas.
Communicates effectively by openly sharing information with others and communicating in a clear and courteous manner.
Serves others with compassion by investing time to understand the problems, needs of others and how to provide excellent service.
Solves complex problems by seeking to understand issues, solving routine problems, and raising proper concerns in a timely manner.
Offers meaningful advice and support by listening carefully to understand the issues and providing accurate information and support.
Performs excellent work by checking work quality before delivery and asking relevant questions to meet quality standards.
Fulfills safety and regulatory requirements by demonstrating basic knowledge of conditions that affect safety and reporting unsafe conditions to the appropriate person or department.
Demonstrates accountability by taking responsibility for completing assigned activities and thinking beyond standard approaches to provide high-quality work/service.
Stewards organizational resources by displaying understanding of how personal actions will impact departmental resources.
Makes data driven decisions by using accurate information and good decision making to consistently achieve results on time and without error.
Generates new ideas by willingly proposing/accepting ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
Applies technology by absorbing new technology quickly and understanding when to utilize the appropriate tools and procedures to ensure proper course of action.
Adapts to change by embracing changes by keeping an open mind to changing plans and incorporating change instructions into own area of work.