Medical Assistant - Ear, Nose, & Throat Clinic - Lebanon

Vanderbilt University Medical Center•Lebanon, TN

20h•Onsite

About The Position

Vanderbilt University Medical Center (VUMC) is seeking a Medical Assistant for their Ear, Nose, & Throat Clinic in Lebanon. This role supports the licensed healthcare team in performing office examinations and procedures by managing clinic patient flow, gathering and documenting patient screening data, and assisting with patient and family education and communication with the patient's healthcare team. The Vanderbilt General Ear, Nose and Throat team provides expert care for a wide range of conditions in adults and children, offering same-day appointments and access to top specialists.

Requirements

Graduate of an approved discipline specific program
Relevant Work Experience
Less than 1 year of experience
Planning & Organizing (Fundamental Awareness): Demonstrates ability to anticipate basic resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for own assignments and responsibilities. Appropriately matches equipment, and capital resources to task demands. Prepares and presents clear and accurate status reports on projects and assignments.
Clinical Competencies (Novice): Demonstrates sufficient fundamental proficiency to assist and perform clinical care including but not limited to vital signs, phlebotomy, specimen collection, medication administration and point of care testing as directed by unit standards.
Environment of Care (Novice): Demonstrates sufficient fundamental proficiency with set up and maintenance of patient exam room, supplies and equipment.
Clinical Patient Documentation (Fundamental Awareness): Has limited experience or training working with clinical applications for patient documentation.
Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.
Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner.
Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.
Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support.
Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.
Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.
Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error.
Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Responsibilities

Directs and supports patient flow as well as unit operations by maintaining supplies, equipment and unit environmental standards.
Facilitates identification of resources to meet patient healthcare needs.
Performs/assists with procedures according to organizational/departmental standards.
Collects and documents patient screening data for the healthcare team.
Assists with patient and family education.
Additional duties may be assigned.