Medical Assistant/Driver

JWCH Institute•Los Angeles, CA

18d•$52,314 - $54,962

About The Position

The Medical Assistant/Driver works as part of a multidisciplinary street medicine team to provide transitional primary care to unsheltered homeless individuals in Los Angeles County. The role supports medical professionals in delivering healthcare, coordinating mobile unit operations, providing non-emergent transportation, and ensuring quality care for underserved populations. The ideal candidate is committed to high-quality care for complex patients, collaborative team-based care, and working with people with physical and behavioral health diagnoses. The Medical Assistant/Driver performs routine noninvasive care within their education, training, and defined scope; collects and records patient measurements; performs lab tests after training and competency verification; conducts venipuncture and PPD skin placement; and documents and communicates relevant clinical information. The role also follows up with patients in the community, maintains medical records using electronic platforms, advocates for patients and connects them with community and support services, and collaborates with the multidisciplinary clinical team. The driving and mobile-unit responsibilities include transporting the unit to scheduled locations, maintaining its cleanliness and organization, reporting maintenance issues, coordinating supplies and equipment, helping set up safe and functional care spaces, complying with traffic and passenger-safety requirements, and keeping required transportation records. The position also assists clients with entering and exiting the van and handling potential emergencies.

Requirements

Graduate from an accredited Medical Assistant school and hold a current Medical Assistant certificate.
Valid California Driver’s License.
High school diploma or GED.
Current American Heart Association BLS certificate.
Clean driving record for the past three years and maintenance of a clear motor vehicle report during employment.
Two years of experience in an ambulatory clinic or setting.
Verification of appropriate hours in an approved Medical Assistant course to perform venipuncture.
Knowledge of general office procedures.
Experience working with clients and staff from diverse socioeconomic, ethnic, and cultural backgrounds.
Physical ability to assist clients with entering and exiting the van and handle potential emergencies.

Nice To Haves

Previous experience driving and providing transportation services, especially in a healthcare or social service setting.
Bilingual in English and Spanish.

Responsibilities

Perform routine noninvasive patient care functions as directed by licensed healthcare professionals and within established policies and the employee’s scope of education, training, and responsibilities.
Collect and record patient data, including height, weight, BMI, temperature, pulse, respiration rate, blood pressure, pulse oximetry, and peak flow measurements.
Perform lab tests, including finger sticks, after appropriate training and competency verification.
Perform venipuncture and PPD skin placement; document PPD skin-test measurements and report results to a provider or Registered Nurse.
Follow up with patients by phone, at encampments, and in other settings where patients can be found.
Use electronic platforms to gather patient information, document appropriately, and maintain medical records.
Work cooperatively with clinical personnel and communicate effectively with patients, visitors, and staff about Street Medicine’s mission.
Act as a patient advocate and liaison with community agencies, help ensure patient needs and rights are addressed, and collaborate with community providers to support continuity of care.
Work closely with the Street Medicine Registered Nurse, Nursing Supervisor, Clinical Coordinator, physicians, physician assistants, nurse practitioners, and other multidisciplinary team members.
Assist with medical services, office procedures, hands-on patient care, and communication of relevant health information to appropriate personnel.
Help homeless individuals access medical services, mental health services, substance abuse treatment, and other support resources available at JWCH’s Center for Community Health.
Drive the mobile unit to designated locations according to schedule and ensure timely arrival.
Keep the mobile unit clean and organized, conduct routine inspections, and promptly report maintenance issues.
Coordinate with healthcare staff to stock the mobile unit with medical supplies, medications, and equipment.
Help set up the mobile unit at each location, ensuring equipment functions properly and the care environment is safe.
Follow traffic laws and regulations and ensure passenger safety and security.
Maintain accurate transportation records, including mileage, destinations, and client information, as required by JWCH policies and procedures.
Perform other duties as assigned.

Benefits

Medical, dental, and vision coverage.
Monthly employer-sponsored allowance to assist with health premiums.
Funded Health Savings Account, up to the deductible, for carrier-approved medical expenses.
Paid time off, including vacation and sick leave.
13 paid holidays.
401(k) Safe Harbor Profit Sharing plan.
Mileage reimbursement.
Short- and long-term disability plans (LTD/STD).
Life insurance policy and AD&D coverage.
Competitive pay and benefits package for employees working 30 or more hours per week.