About The Position

Performs assigned patient care and observation duties under the direction of a licensed provider, RN, or LPN in an outpatient care setting. Carries out routine and more complex medical assistant clinical duties, including taking vital signs, administering a limited profile of medications according to Emory Clinic policy, performing simple diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maintaining examination rooms. Promotes a supportive, healing environment that enhances patient and staff satisfaction; assists in emergencies as directed; and maintains a clean, healthy environment in accordance with Universal Precaution guidelines and safety standards. Orders, verifies, and stores unit supplies. Performs patient and practice administrative duties, including patient check-in and check-out, chart preparation, point-of-sale collection, scheduling follow-up, ancillary, and procedure appointments, uploading imaging and records, procedure precertification, Zendesk requests, bump lists, answering calls, and charge-entry administrative pool messages. Patient care and interactions must follow Emory Healthcare patient- and family-centered care standards. The role may participate in research projects that impact patient care areas and includes other related responsibilities as required.

Requirements

  • High school diploma or GED.
  • Basic computer skills.
  • Current AHA BLS certification required at hire and maintained throughout employment.
  • Current certification as a CMA from AAMA, RMA from AMT, CCMA from NHA, or NCMA from NCCT.
  • Successfully complete all medical assistant orientation and training requirements and annual skills competency.

Nice To Haves

  • One year of work experience preferred.
  • CMA or RMA certification preferred.

Responsibilities

  • Perform patient care and observation duties under the direction of a licensed provider, RN, or LPN.
  • Take vital signs, administer approved limited-profile medications, perform simple diagnostic tests, collect specimens, and draw blood.
  • Sterilize and clean equipment and maintain examination rooms in an outpatient setting.
  • Promote a supportive and healing environment for patients and staff, and assist in emergency situations as directed.
  • Maintain a clean and healthy environment in compliance with Universal Precaution guidelines and safety standards.
  • Order, verify, and store unit supplies.
  • Perform patient and practice administrative duties, including check-in/check-out, chart preparation, point-of-sale collection, appointment scheduling, uploading imaging and records, procedure precertification, Zendesk requests, bump lists, answering calls, and charge-entry administrative pool messages.
  • Conduct patient interactions in accordance with Emory Healthcare patient- and family-centered care standards.
  • May participate in research projects affecting patient care areas.
  • Perform other related responsibilities as required.
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