Urgent Care-Spanish Fork

Revere Health•Spanish Fork, UT

1d•Onsite

About The Position

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization. This is an excellent opportunity to join a respected medical practice as a Medical Assistant, or CNA. We are seeking a dedicated and enthusiastic MA who brings a positive attitude, high energy, and a strong commitment to patient care. The ideal candidate consistently maintains a professional demeanor in both appearance and communication. This role requires the ability to multitask efficiently, build strong relationships with patients and team members, and deliver exceptional customer service in a fast-paced environment. We take pride in fostering a supportive and welcoming workplace where teamwork, respect, and professionalism are highly valued.

Requirements

Completion of and certification from an accredited Medical Assistant program/CNA program.
Current CPR certification, or the ability to obtain certification within four months of hire.
Working knowledge of medical terminology.
Ability to sit or stand for extended periods of time.
Proficiency in computer systems, along with strong telephone, verbal, and written communication skills.
Excellent customer service skills with strong organizational abilities and attention to detail.
Self-motivated, dependable team player with a friendly and professional demeanor; able to multitask efficiently while remaining calm and productive in a fast-paced environment.

Nice To Haves

Previous medical experience is preferred but not required.
Bilingual (Spanish-speaking) candidates are a plus.

Responsibilities

Manage incoming and outgoing text messages with patients in a timely and professional manner.
Assist with walk-in patients as needed.
Facilitate high-quality patient care under the supervision of the provider.
Verify patient information by interviewing patients, documenting medical history, confirming the purpose of the visit, and reconciling medication lists.
Prepare patients for examinations by performing preliminary assessments and basic clinical tests.
Maintain strict patient confidentiality by accurately completing, securing, and safeguarding medical records, including appropriate diagnostic and procedure coding.
Assist providers with office procedures, injections, and other clinical tasks as directed.
Triage incoming patient calls, review messages with providers, and respond promptly and professionally.
Communicate test results, lab findings, and provider instructions to patients, address questions within scope as appropriate.
Schedule referrals and follow-up appointments, and process prescriptions according to provider instructions.
Coordinate with insurance companies and pharmacies, including handling prior authorizations.
Maintain a safe, secure, and compliant work environment by adhering to established protocols and legal regulations.
Ensure exam rooms are clean, fully stocked, and prepared for patient care at all times.
Monitor inventory of medical supplies and notify appropriate personnel when replenishment is needed.
Support the proper operation of medical equipment by following instructions, troubleshooting minor issues, and performing routine maintenance.
Adhere to clinic policies, professional standards, and all applicable federal, state, and local regulations.
Collaborate with physicians and staff to achieve departmental goals on a quarterly basis.
Maintain current CPR certification.
Perform other duties as assigned.