Medical Assistant - Chronic Illness Support
About The Position
Palliative Care Medical Assistant will support in-person and virtual patient visits with a unique opportunity to participate in more comprehensive and detailed visits. If you're passionate about improving quality of life through compassionate, whole-person care, this role offers the opportunity to make a meaningful difference in the lives of patients while working alongside a collaborative and mission-driven care team. EMTs and experienced CNAs are welcome to apply. Expectation to receive onsite training and obtain Washington State MA-R credential. This role plays a vital role in supporting patients with serious or chronic illness by providing compassionate, patient-centered care in collaboration with the interdisciplinary palliative care team. This role focuses on creating a supportive experience for patients and families while assisting providers with clinical workflows, coordination of care, and communication across the continuum of care. This role will also support Geriatric patients.
Requirements
- High School diploma or equivalent
- Required completion of one of the following: Combination of experience and training resulting in a nationally recognized MA certification or completion of a formal MA program or formal medical services training program of the United States Armed Forces or EMT training and certification or experienced and licensure as a Certified Nursing Assistant. Must obtain Washington State Medical Assistant credential within required timeframe and maintain in active status throughout employment.
- Current healthcare provider BLS required
- Experience with an electronic health record, Epic experience strongly preferred
Nice To Haves
- Epic experience strongly preferred
Responsibilities
- Support palliative care providers with patient visits, clinical documentation, and care coordination
- Room patients, obtain vital signs, reconcile medications, and prepare charts for visits
- Assist with symptom management workflows and patient follow-up communications
- Coordinate referrals, imaging, lab work, and specialty appointments as needed
- Serve as a compassionate point of contact for patients, families, caregivers, and community partners creating a calm, respectful, and supportive environment
- Support advanced care planning discussions through preparation of documentation and patient resources
- Maintain accurate and timely documentation within the electronic health record (EHR)
Benefits
- medical
- dental
- vision
- life insurance
- AD&D
- long term disability
- health savings account
- flexible spending account
- employee assistance program
- multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
- 401k retirement plan
- employer matching contribution up to 4%
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
