Medical Assistant - Certified
About The Position
The Medical Assistant performs administrative and clinical duties under the direction of medical providers. The Medical Assistant duties include scheduling appointments, taking, and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by medical provider. With a Quality, Customer First, and Compassionate approach, the Medical Assistant will provide proper triage for patients, assist medical providers with procedures, and monitor, maintain, and provide appropriate follow-up flags and phone notes in EHR desktop. They will record patient medical history, vital statistics, or information such as test results in medical records, and chart pertinent data in EHR. The role involves preparing treatment rooms for patient examinations, keeping the rooms neat and clean, and stocking exam rooms to maintain par levels. Interviewing patients to obtain medical information and measure vital signs, weight, and height, and showing patients to examination rooms and preparing them for the physician are also key duties. The Medical Assistant will prepare and administer medications as directed by a physician, collect blood, tissue or other laboratory specimens, log specimens, and prepare them for testing. Authorizing drug refills in adherence to scope of practice and refill protocol and providing prescription information to pharmacy, and explaining treatment procedures, medications, diets, or physician’s instructions to patients are also part of the role. Additionally, the Medical Assistant will clean and sterilize instruments and packs, dispose of contaminated supplies, perform routine laboratory tests and sample analyses, and assist with scheduling appointments, follow-up care, referrals, and medication refills. Returning calls to patients in a timely manner and placing outgoing calls as indicated by Providers, and assisting the team to maintain proper clinic flow are expected. The role emphasizes Team Based Care and Clinical Care Collaboration, working in collaboration and continuous partnership with providers, clinical staff, and community resources in a team approach to promote access to appropriate care in the goal of enhancing patient health. Pre-Visit Team Based Planning involves reviewing the daily schedule and chart by care team, ensuring documented instructions are written on the schedule, typed into the EHR appointment note, or in the EHR as a flag or clinical list update. Ensuring the patient visit is more efficient by identifying available records from transitions of care, results from labs or diagnostics in the EHR, and labs or other services not specified in standing orders protocols are also part of the role. Participating in collaborative measures and following and initiating policy for standing orders, and scheduling appointments and entering appointment date and time into the computer are also required. Other duties as assigned.
Requirements
- Medical Assistant Certification (i.e., CMA, RMA, or other nationally recognized certifications) required.
- 0-2 years related experience and/or training; or equivalent combination of education and experience.
Nice To Haves
- High school diploma or general education degree (GED) preferred.
- Bilingual English/Spanish Preferred.
- Current immunizations are required to work at Sunrise Community Health and may vary dependent upon the position. Influenza (Flu) and Tdap Vaccines are required for ALL staff. COVID vaccine is highly encouraged.
Responsibilities
- Provide proper triage for patients.
- Assist medical providers with procedures.
- Monitor, maintain, and provide appropriate follow-up flags and phone notes in EHR desktop.
- Record patient medical history, vital statistics, or information such as test results in medical records. Chart pertinent data in EHR.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean. Stock exam rooms to maintain par levels.
- Interview patients to obtain medical information and measure vital signs, weight, and height.
- Show patients to examination rooms and prepare them for the physician.
- Prepare and administer medications as directed by a physician.
- Collect blood, tissue or other laboratory specimens, log specimens, and prepare them for testing.
- Authorize drug refills in adherence to scope of practice and refill protocol and provide prescription information to pharmacy.
- Explain treatment procedures, medications, diets, or physician’s instructions to patients.
- Clean and sterilize instruments and packs, dispose of contaminated supplies.
- Perform routine laboratory tests and sample analyses.
- Assist with scheduling appointments, follow-up care, referrals, and medication refills.
- Return calls to patients in a timely manner and place outgoing calls as indicated by Providers.
- Assist team to maintain proper clinic flow.
- Team Based Care – Clinical Care Collaboration – Work in collaboration and continuous partnership with providers, clinical staff, and community resources in a team approach to promote access to appropriate care in the goal of enhancing patient health.
- Pre-Visit Team Based Planning – Review daily schedule and chart by care team, ensure documented instructions are written on the schedule, typed into the EHR appointment note, or in the EHR as a flag or clinical list update.
- Ensure patient visit is more efficient by identifying: 1. Records from transitions of care are available during the patient visit. 2. Results from labs or diagnostic are in the EHR. 3. Labs or other services that are not specified in the standing orders protocols.
- Participate in collaborative measures. Follow and initiate policy for standing orders. Schedule appointments and enter appointment date and time into computer.
- Other duties as assigned.
Benefits
- Training and tuition reimbursement
- Generous paid time off
- Up to 8-weeks of Paid Time Off (to include Vacation, Personal, 12 observed Holiday, and Sick Leave)
- Medical Insurance
- Dental & Vision Insurance
- Basic Life & AD&D Insurance
- Voluntary Life Insurance
- Long-Term Disability (LTD)
- FSA Medical Flexible Spending Account
- FSA Dependent Care Spending Account
- Employee Assistance Program
- Competitive 401K Plan
- Loan Forgiveness Programs
- Referral Bonus
- Tuition and Training Reimbursement
- Agency Wide Training
- Master Class Subscription
- Employee Recognition Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
