Medical Assistant, Certified - Pain Management Full-Time Days

UPMC•Williamsport, PA

About The Position

UPMC Williamsport is hiring a full-time Certified Medical Assistant for its Pain Management Department. The role assists physicians with patient care and related clerical, environmental, and organizational tasks to support patient satisfaction. In addition to core Medical Assistant duties, the employee serves as a lead resource for the team on day-to-day workflow issues and office procedures. The position works 40 hours per week, Monday through Friday, with hours listed as 7 a.m. to 5 p.m. The employee must complete competency training and demonstrate proficiency in practice-specific tasks, which may include taking vital signs, administering medications and vaccines, collecting laboratory specimens for CLIA testing, TB skin testing, wound care and dressing changes, EKGs, phlebotomy, and ear irrigation.

Requirements

High school diploma or equivalent.
Successful completion of a Medical Assistant program, or national certification from AMT, AAMA, NAHP, NCCT, or NHA; alternatively, graduation from an LPN, RN, or EMT/Paramedics program. EMT certification must be received and maintained.
Basic computer skills and knowledge of medical terminology, examinations, and diagnostic and treatment room responsibilities.
CPR within 30 days of hire, meeting AHA standards that include didactic and skills-demonstration components.
Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
Medical Assistant credential.
Act 31 Child Abuse Reporting clearance, with renewal.
Act 33 clearance, with renewal.
Act 34 clearance, with renewal.
Act 73 FBI Clearance, with renewal.

Responsibilities

Attend routine staff meetings to communicate procedural changes intended to improve service quality and patient safety.
Participate in implementing department goals, processes, and procedures, and assist with orienting new staff members.
Relay instructions and education to patients according to provider instructions.
Document patient information in the medical record and comply with confidentiality requirements and policies.
Work with the manager to identify opportunities to improve clinical and nonclinical functions and infection-control procedures.
Serve as an office super user of EPIC Care when assigned.
Attend competency training and demonstrate proficiency in practice-specific tasks, including applicable clinical procedures performed according to policy and procedure.
Send and receive patient medical records in accordance with HIPAA and applicable state and federal regulations.
Obtain laboratory and X-ray reports, hospital notes, and referral information; complete forms and requisitions as needed.
Schedule appointments and verify insurance coverage and patient demographics.
Prepare patient rooms and instruments and equipment according to department protocol; room patients and prepare them for examination.