Medical Assistant, Certified - FLOAT TEAM

Orlando Health•Wesley Chapel, FL

3h•Onsite

About The Position

Performs patient care in an ambulatory care setting under the direction and supervision of a physician or Advanced Practice Provider (APP). This float-team position travels among locations in Brandon, Land O’ Lakes, Tampa, Wesley Chapel, and Zephyrhills. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, and the department is Administration. The Medical Assistant supports examinations and procedures, gathers and documents patient information, communicates with patients and families, assists with scheduling and referrals, processes calls, and enters medication, laboratory, and diagnostic imaging orders under provider direction. The role follows Orlando Health and department policies, safety and infection-control practices, and applicable regulatory requirements.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or verifiable applicable work experience in a patient-care setting.
Maintain current American Heart Association BLS Healthcare Provider Certification.
If hired after January 1, 2015, maintain current certification from an accepted agency within six months of hire. Listed credentials include CCMA (NHA), CMA (AAMA), CMAC (AMCA), NCMA (NCCT), NRCMA or NRCAMA (NAHP), and RMA (AMT or ARMA). Certifications or registrations from other agencies may be considered case by case.

Responsibilities

Provide patient care under the direction and supervision of a physician or APP in an ambulatory care setting.
Communicate professionally and effectively with patients and family members, and collaborate with administrative and operations staff.
Gather patient data through interviews and observation.
Help patients and families prepare for examinations.
Assist the physician or APP during examinations and procedures.
Demonstrate competency in tasks and skills defined by the practice.
Document treatments, procedures, and patient education according to Orlando Health and department-specific policies.
Act as a patient liaison to help schedule specialty testing or physician consultations and provide scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Follow Orlando Health and department policies, procedures, value statements, and Commitment to Excellent standards.
Demonstrate personal and patient safety practices and follow infection-control standards.
Maintain reasonably regular and punctual attendance and comply with Orlando Health policies.
Provide care appropriate to patients’ age-specific needs.
Participate in assigned Quality Assurance and Quality Indicator activities.
Demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting requirements.
Use supplies efficiently.
Assist the business office as needed with reception, scheduling, and patient discharge.