Medical Assistant Certified

FroedtertSouth•Pleasant Prairie, WI

About The Position

Under the direction of the clinic supervisor, the medical assistant is responsible for the receiving of patients, preparing the patients to be seen by the provider, and assisting the provider as requested in the delivery of care to the patient. The medical assistant works with patients and is knowledgeable with regard to the clinic’s patient education program and provides educational materials to the patient when appropriate. The medical assistant is also responsible for the maintenance of supplies and equipment. Completes any required appointment prep process in advance of the patient's scheduled appointment. Routinely and appropriately prepares exam rooms for patient appointments and potential procedures. Maintains an even patient flow that enables provider to maximize treatment time and patient volume. Rooms the patient and gathers any required information and vitals from the patient per the provider’s preferences. Documents patient care information in the electronic health record accurately and timely. Performs basic treatments and procedures as well as administers medication accurately, completely, and safely as ordered by provider and according to approved procedures. Demonstrates competence with specific clinical skills. Demonstrates familiarity with clinic/hospital policy and procedures. Schedules any necessary follow-up appointments/tests, informs patients, and answers patient questions regarding these appointments/tests. Maintains a knowledge level regarding services provided by the provider and takes time to answer patient questions regarding these services in a sincere and courteous manner either in person or by phone. Provides instructions/educational material to patients appropriate to their needs and follow-up/discharge instructions. Feedback indicates communication is positively perceived and is clear, concise, relevant, and understood. Communicates concisely and clearly to provider, supervisor, co-workers, and ancillary departments. Works continually to maintain/improve knowledge and skills to uphold professional practice standards. Attends meetings, completes training modules, and reviews emails as assigned to maintain current knowledge of workflows and information. Demonstrates clear understanding and proficient use of all computer programs. Prioritizes work in a manner that balances the different needs of the department and others. Displays a cooperative attitude regardless of assignments or workload.

Requirements

High School Medical Assistant Program preferred
Entry Level
Current BLS certification from the American Heart Association or the ability to obtain certification within 6 weeks of hire
Current medical assistant certification or registration
Knowledge of telephone etiquette
Knowledge of typing
Knowledge of computer use
Knowledge of calculator use
Knowledge of copy machine use
Knowledge of fax machine use
Knowledge of essential medical assistant duties

Responsibilities

Receiving of patients
Preparing patients to be seen by the provider
Assisting the provider as requested in the delivery of care to the patient
Working with patients and providing educational materials
Maintenance of supplies and equipment
Completing required appointment prep process
Preparing exam rooms for patient appointments and potential procedures
Maintaining patient flow
Rooming patients and gathering required information and vitals
Documenting patient care information in the electronic health record
Performing basic treatments and procedures
Administering medication accurately, completely, and safely
Demonstrating competence with specific clinical skills
Demonstrating familiarity with clinic/hospital policy and procedures
Scheduling necessary follow-up appointments/tests
Informing patients and answering patient questions regarding appointments/tests
Answering patient questions regarding services
Providing instructions/educational material to patients
Communicating concisely and clearly to provider, supervisor, co-workers, and ancillary departments
Maintaining/improving knowledge and skills
Attending meetings, completing training modules, and reviewing emails
Demonstrating clear understanding and proficient use of all computer programs
Prioritizing work
Displaying a cooperative attitude