Medical Assistant/Certified Medical Assistant - Sky Care Immediate Care - FT VARYING SHIFTS

Sky Lakes Medical Center•Klamath Falls, OR

14d•Onsite

About The Position

This role involves performing the rooming process, preparing patients for provider visits, setting up and cleaning exam rooms, anticipating provider and patient needs, obtaining patient symptoms and health history, performing point-of-care testing, administering medications and injections, assisting with procedures, coordinating care for ED and hospital discharge patients, documenting patient care, responding to results and reports, restocking supplies, scheduling appointments, assisting patients by phone, providing a supportive environment, training new staff, and maintaining competency. The position requires medium physical and mental demands, the ability to follow instructions, work independently and with others, prioritize tasks, work in multi-specialty settings, manage time efficiently, work under time constraints and in high-stress situations, and remain calm under stress. Excellent problem-solving skills are essential.

Requirements

Must receive certification (CMA or equivalent from one of the following: AAMA, AMT, NHA, NCCT) within 15 months of hire.
AHA CPR certification required by end of month from 60 days of hire and maintained.
1 year of MA experience and 3 months certification preparation time.
Medium physical/mental demands as needed in the completion of duties.
Able to follow instructions and accept direction.
Must be able to work independently, as well as with medical providers, patients, family members and other co-workers.
Must be able to prioritize work demands and organize time efficiently.
Must be able to work in multi-specialty settings.
Must have the ability to work within time constraints, in high stress situations and with multiple tasks.
Must be able to remain calm under stress.
Excellent problem-solving skills.
Demonstrates accuracy in documentation.
Ability to communicate effectively orally and in writing.
Must maintain strict confidentiality of patient information.

Nice To Haves

Previous patient care experience preferred.
Positive, cheerful attitude.
Self-starter, whom is a flexible and caring individual.
Demonstrates competence in relation to the defined mission, vision, values and strategic plan of the organization. This will be apparent by ongoing completion of any or all of the following: proficiency testing, skill demonstration, practice of core standards for service excellence, and documentation review.

Responsibilities

Perform the rooming process in a timely manner, preparing patients for the provider visit.
Set up and clean exam rooms for provider visits and procedures.
Anticipate provider and patient needs during visits and assist as needed.
Accurately obtain symptoms and health history from patients, families, or caregivers.
Perform point-of-care testing and demonstrate competency under provider direction.
Accurately administer medications, injections, and immunizations under provider direction.
Assist providers with in-office procedures.
Coordinate daily care for ED and hospital discharge patients under provider direction.
Perform accurate, timely, and complete documentation of all patient care, education, and communication.
Demonstrate compliance with HIPAA, patient safety standards, Sky Lakes policies, and procedures.
Process and respond to results, reports, and requests (e.g., Epic In-Basket, fax, mail) in an accurate and timely manner.
Restock, and maintain examination rooms, medical supplies, medications, and vaccines, including performing monthly outdate checks and maintaining PAR levels.
Schedule patient appointments, procedures, examinations, and referrals as directed.
Assist patients by phone under provider supervision, including telephone counseling when appropriate.
Provide a warm, caring, and supportive environment for patients, families, and staff.
Demonstrate flexibility and adaptability in response to patient, provider, and coworker needs.
Train and orient new clinical staff to the department.
Maintain competency in all assigned responsibilities.
Performs other duties as assigned.