Medical Assistant, Center Team Lead

CareATC•Ozark, MO

6d•Onsite

About The Position

This role is the key operational and clinical support contact for the Health Center. You'll blend leadership with direct patient care, ensuring clinical excellence and team cohesion while upholding the highest standards. The Patient Wins: Little or no cost for excellent medical care or dispensed medication, allowing you to focus on comprehensive, patient-centered care. You Win: Consistent schedule allowing for work-life balance, no on-call schedule or holiday schedules. This allows for consistent income with manageable productivity expectations. CareATC Advantages Clinic and medication provided at no cost or low cost to employee and dependents. Full benefit package, including Medical, Dental, Vision, 401K, PTO, Disability & Life Insurance, and a Wellness Program. We are looking for a Medical Assistant (MA) for a Center Team Lead opportunity. This role supports both the clinical and administrative areas, assisting providers with patient care and handling clerical, environmental, and organizational tasks. As the Team Lead, you will be accountable for supporting the day-to-day operations and ensuring the facility exceeds AAAHC standards and follows all established policies. This is a part-time, 20 hour per week, benefit-eligible opportunity in Ozark, MO to work alongside the Physician Assistant as the sole Medical Assistant. Must be comfortable with front desk and back office responsibilities. Monday: 8:00 AM - 5:00 PM | Tuesday: 8:00 AM - 5:00 PM | Friday 8:00 AM - 12:00 PM

Requirements

High School Diploma or equivalent.
Registered/Certificated MA or 3+ years of MA experience required.
Current clinical license as required by state/national authority in good standing.
Current BLS or CPR Card required.
Proficient experience with both Practice Management and Electronic Medical Records.
Demonstrated current experience with Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection.
Current health records with appropriate immunizations (Hepatitis B and PPD).
Ability to work at multiple locations upon business need.
Physical ability to lift, pull, push, and manipulate equipment and patients.

Responsibilities

Oversee the overall day-to-day operations and clinical staff support within the health center.
Ensure organization policies and standards are upheld, including all regulatory, procedural, and licensing requirements, and strict adherence to patient privacy regulations (confidentiality protocols).
Meet key performance indicators (KPIs), daily operations, and workflows. Work directly with Area Operations leadership to create and facilitate staff schedules and monitor timecards.
Function as the subject matter expert (SME) and is accountable for staff training and demonstration of competencies.
Responsible for supply and pharmacy inventory management and replacement ordering. Provide support to leadership to resolve issues and ensure a positive patient/employee experience.
Provide a significant amount of time dedicated to patient facilitation and care, assisting physician(s) or clinician(s).
Provide information to patients so they may fully utilize and benefit from the clinical services.
Works collaboratively with the Physician(s), Clinician(s), and/or Total Health Solutions team.