Medical Assistant - Allergy

Rowan Diagnostic Clinic, PA•Salisbury, NC

1d•Onsite

About The Position

This role is responsible for preparing exam and treatment rooms, assisting physicians with examinations, and managing patient flow. The Medical Assistant will interview patients, record vital signs, and collect relevant data. Key duties include preparing and maintaining supplies, performing patient education, and documenting patient encounters in electronic health records. The position involves administering allergy injections and prick testing, monitoring patients for adverse reactions, and maintaining emergency equipment. Responsibilities also include managing shot room supplies, inventory, and handling patient-related telephone calls. The Medical Assistant will operate medical equipment, perform CLIA-waived lab tests, and schedule appointments, including obtaining precertification. They will also assist with medical document processing, communicate with patients and other healthcare providers, and support other departments as needed. The role may involve working at the Medical Message Desk or clinic lab.

Requirements

Proficiency in taking vital signs, administering injections, and performing phlebotomy.
Knowledge of medical terminology, anatomy, and physiology.
Experience with electronic health records (EHR) systems.
Strong communication, interpersonal, and customer service skills.
Ability to multitask and prioritize tasks in a fast-paced environment.
Excellent organizational and time management skills.
Ability to work independently and as part of a team.
Knowledge of HIPAA regulations and patient confidentiality.
Successful completion of a Medical Assistant program from an accredited institution.
Current Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification required.
Current Basic Life Support (BLS) certification required.

Nice To Haves

Bilingual (English/Spanish) preferred.

Responsibilities

Prepares exam and treatment rooms for examination.
Escorts patients to applicable rooms and assists physicians with examinations as necessary.
Interviews patients, determines the reason for visit, measures vital signs, collects and records applicable encounter data.
Prepares and maintains supplies and equipment for treatments, including sterilization.
Performs patient education when appropriate.
Completes appropriate documentation in patients' medical records.
Performs allergy prick testing and/or intradermal testing as ordered by physician.
Administers allergy/biologic/venom injections to shot patients as set forth on physician approved schedule.
Monitors patients' medical status for possible adverse reaction following receipt of allergy/biologic/venom injection.
Maintains emergency equipment, including oxygen, code kit, suction, etc.
Answers shot room and patient-related telephone calls and responds according to clinical protocol.
Maintains shot room, shot room supply stock and biologic samples.
Maintains AIT, VIT, biologic and buy and bill inventory.
Accurately and completely records pertinent medical information in patients' electronic charts.
Operates medical equipment such as electrocardiograph (EKG), Holter monitor, bone densitometer (DXA), and other equipment to administer routine CLIA-waived laboratory diagnostic tests.
Gives injections or treatments within scope of training and performs routine laboratory tests.
Clears “jelly beans” from login account timely and accurately.
Schedules consult and procedure appointments at outside and in-house offices; acquires precertification of applicable procedures and completes special medical and insurance forms.
Assists providers with management and processing incoming and outgoing medical documents.
Calls patients, pharmacies, and other physician offices to relay pertinent information.
Generates telephone encounters as appropriate.
Assists other MAs or departments within RDC during periods of low or completed personal workload.
Works rotation at the Medical Message Desk and/or clinic lab performing CLIA-waived lab tests.
Other duties as assigned.