Medical Assistant/Administrative Support-Clinical Access Center, Hybrid in Boynton Beach, Florida

NYU Langone Health • Boynton Beach, FL

22d • Hybrid

About The Position

This role provides administrative support to the NYU Langone FGP Boynton Beach Clinical Access Center. The Medical Assistant/Administrative Support will be responsible for assisting the Clinical Access Center clinical staff with completing phone calls, scheduling and other tasks to facilitate the efficient flow of communication between the Boynton Beach office, the patient and the local site.

Requirements

• High School Diploma or the equivalent.
• Completion of a Medical Assistant Program from an accredited institution OR upon hire hold a current medical assistant Certification from a Nationally Recognized accredited institution (such as American Association of Medical Assistant(AAMA); American Medical Technologies (AMT); National Center for Competency Testing (NCCT); National Healthcare Association (NHA)).
• Ability to effectively communicate with all levels of the organization.

Responsibilities

• Assist with medication refills by handling phone calls and follow-up with pharmacies, local site, and patients. Assist with pending refill requests as directed by the registered nurse.
• Assist staff with issues regarding lab results, status of outstanding labs, or adding tests onto existing orders as directed by the registered nurse or provider.
• Assist patients in scheduling urgent or same-day appointments with a provider/urgent care, or lab, injection, and nurse visits.
• Update medical records under the direction of the registered nurse.
• Perform other duties as assigned.

Benefits

• Financial security benefits
• Generous time-off program
• Employee resource groups for peer support
• Holistic employee wellness program focusing on physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED