Medical Assistant 2 - Pulmonology Clinic

Children's Healthcare of Atlanta•Brookhaven, GA
•Onsite

About The Position

The Medical Assistant 2 supports all disciplines within the Pulmonology Clinic by providing indirect and direct patient care activities. The role proactively supports safe patient care and services and promotes a safe environment at Children’s Healthcare of Atlanta. Assigned tasks may be performed under the delegation of a physician, advanced practice registered nurse, or physician assistant. The position includes assisting with basic patient care, completing provider-assigned tasks and orders, conducting patient intake and recording vital signs, and potentially demonstrating skills such as phlebotomy, simple medication or vaccine administration, spirometry testing, and radiographs under physician direction. The Medical Assistant also helps coordinate communication with patients and families and performs administrative duties that support efficient clinic operations. The role works a day shift, Monday through Friday, from 7:30 AM to 4:00 PM. No minimum experience is required. A high school diploma or equivalent and completion of an eligible medical assistant or other specified training program are required. A qualifying medical assistant certification and Basic Life Support certification within 30 days of employment are also specified.

Requirements

  • High school diploma or equivalent.
  • Successful completion of a medical assistant training program from an accredited school, a formal medical services training program of the United States Armed Forces, or a practical, diploma, associate, or baccalaureate nursing program.
  • One qualifying medical assistant certification: CMA from the American Association of Medical Assistants; RMA from American Medical Technologists; CCMA from the National Healthcareer Association; NCMA from the National Center for Competency Testing; RMA from American Allied Health; or RMA from the American Registry of Medical Assistants.
  • Basic Life Support (BLS) certification within 30 days of employment.
  • Complete department-defined initial competencies within 3 months of employment.
  • Pass the Basic Windows Skill Assessment with a rating of 80% or higher within 30 days of employment.
  • No minimum experience required.

Nice To Haves

  • One year of pediatric experience, including obtaining vital signs, assisting clinical staff with patient care, phlebotomy, and specimen collection procedures.

Responsibilities

  • Assist with basic patient care as assigned by licensed professional practitioners, applying age-appropriate standards, growth and development knowledge, infection control and body substance precautions, patient safety, and body mechanics.
  • Complete tasks and orders assigned by providers.
  • Demonstrate competency in patient intake, including accurate vital signs.
  • Demonstrate, when requested, competency in skills including phlebotomy, simple medication or vaccine administration, spirometry testing, and performing radiographs under physician direction.
  • Use organization and communication skills to prioritize, deliver, and document patient care.
  • Manage multiple concurrent tasks in stressful, fast-paced environments while maintaining customer service standards.
  • Act as a liaison between patients and families and department staff by greeting families, informing them of delays, relaying messages, and offering assistance or other services.
  • Perform administrative duties that support efficient operations, including office opening and closing procedures, answering phones, maintaining waiting-room and patient-diversion materials, restocking complimentary beverages, and updating wait-time boards.
  • Comply with infection control, safety, and Occupational Safety and Health Administration procedures and regulations.
  • Demonstrate competencies that incorporate age-specific guidelines for neonates, infants, early and late childhood, adolescents, adults, and all ages.
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