Medical Appointment Scheduler
Reno Orthopedic Center•Reno, NV
•Onsite
About The Position
Reno Orthopedic Center (ROC) is seeking an enthusiastic and dedicated Medical Appointment Scheduler to provide scheduling assistance and administrative support to patients at their Main location. The role involves serving as the initial point of contact for patients referred by other healthcare facilities, interacting with patients, hospital departments, and physician offices to schedule various types of office visits. The scheduler will accurately enter patient demographic information into electronic medical records and maintain prompt communication with patients.
Requirements
- High School Diploma/GED
- Performing customer service duties
- Using computer systems and applications, including entering data and typing
Nice To Haves
- Experience scheduling medical appointments
- Experience performing administrative tasks such as scheduling, answering phone calls, and documenting conversations
Responsibilities
- Serve as the initial point of contact for patients being referred by other healthcare facilities
- Interact with patients, various hospital departments and physician offices to effectively schedule and direct patients through the ROC systems in a patient focused manner
- Schedule various types of office visits
- Accurately enter patient demographic information in patients’ electronic medical records
- Maintain effective and prompt communication with patients
Benefits
- Medical, dental, vision insurance
- Discounted orthopedic care at ROC
- Paid time off and holiday pay
- Extended sick leave
- 401(k) plan contributions
- EAP, disability and life insurance
- Health and fitness program
- Coffee shop onsite (main location)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
