Medical Administrative Assistant (Part-Time)

James Madison University•Harrisonburg, VA

4d•Onsite

About The Position

The JMU Health Center is seeking new members for our team. This position is for a Medical Administrative Assistant (MAA). The MAA is a front desk position responsible for checking patients in and out, addressing students concerns, answering phone calls, etc. Hours are limited and not guaranteed. The University Health Center provides a comprehensive array of health care services and health education programs to JMU students. Included in our health care services are several medical clinics, a pharmacy, a medical laboratory, and other programs that provide services for more than 30,000 patient encounters a year. UHC practices evidence-based medicine in a confidential, inclusive environment.

Requirements

Customer Service experience
Ability to interact effectively and in a supportive manner with persons of all backgrounds
Demonstrated ability to maintain confidentiality at all times
Experience dealing with and completing financial transactions in an accurate and efficient manner
Ability to work well under pressure and adapt to change
General computer knowledge as well as Microsoft Office
Outstanding verbal and written communication skills
Team player
Ability to multi-task

Nice To Haves

Medical office receptionist experience
EHR (Electronic Health Record) experience

Responsibilities

Working as a medical administrative assistant in a student health center.
Providing exceptional customer service to our university community by greeting and assisting all visitors.
Answering and transferring calls as necessary and taking messages as needed.
Assisting students with scheduling appointments.
Providing information when requested pertaining to UHC services and events.