Medical Administrative Assistant

Mayo Clinic•La Crosse, WI

12h•$20 - $22•Hybrid

About The Position

Mayo Clinic is a top-ranked healthcare provider dedicated to putting patients first. They invest in competitive compensation and comprehensive benefit plans for their employees, offering continuing education and advancement opportunities for career growth. This role provides administrative support within a healthcare setting.

Requirements

High school diploma or G. E. D. with a minimum of two years’ experience in an administrative support role OR one-year degree/diploma in an administrative, business, or medical-related program with a minimum of one-year experience in an administrative support role, OR an associate’s degree in an administrative, business, or medical-related program.
Administrative support role experience must include meeting management and calendar coordination, creating/transcribing correspondence/documents, and utilization of business-related software to produce databases, spreadsheets, presentations, etc.
Individuals without relevant medical education or medical experience will be required to successfully complete a Medical Terminology course within six months of employment.
Anatomy/Physiology may also be required depending on role and background.
High-level skills in organization, customer service, professionalism, interpersonal relations, written and oral communication.
Ability to prioritize, frequently and quickly shift tasks, and adapt to a rapidly changing environment.
Effective and appropriate decision-making, judgment, and confidentiality.
Attention to detail and follow-through.
Experience with coordination of travel and expense management.
Proficient application of English grammar, punctuation, and sentence structure.
Proficient use of computer hardware and software, telecommunication, and other office equipment.
Ability to navigate multiple systems simultaneously.

Nice To Haves

Work-related experience within the last ten years.

Responsibilities

Request and manage the flow of patient materials.
Coordinate appointment schedules.
Schedule, coordinate, and follow up on meetings, events, and professional travel.
Manage calendars.
Prepare documents and presentation materials.
Process invoices and reimbursements.
Compose and/or transcribe correspondence/documents.
Support departmental projects/activities.
Create and maintain websites, web pages, databases, spreadsheets, and social media accounts.
Answer telephones and provide related follow-through.
Support the health care provider by anticipating and responding to provider and patient needs and requests of the health care team.
Serve as a direct contact and resource to the patient.
Exhibit initiative, proficiency, and adaptability to optimize the time of those supported.
Ensure accuracy and completeness through attention to detail in all patient-related activities.