MEDICAL ADMINISTRATIVE ASSISTANT
About The Position
Healix Infusion Therapy is seeking a Medical Administrative Assistant to work alongside our nursing team in an Infectious Disease physicians practice setting in Huntsville, AL! As a Medical Administrative Assistant, you will be responsible for assisting patients and their caregivers during each visit to the clinic for infusion therapy treatments. This is an excellent opportunity for an experienced MA who thrives working in a fast-paced environment. Healix employees are equipped with industry leading advanced technology to administer intravenous medications and deliver exceptional service to our patients and physician-clients. Healix is proud to call this team of physicians and staff a long-term partner in patient care. We are seeking candidates who will be committed to their work and are looking for a place to call home! Healix values medical assistants who possess a strong work ethic, ability to multi-task in an interdisciplinary setting, and a commitment to drive our company core values to deliver exceptional care and patient and physician peace of mind!
Requirements
- High School Diploma and some college hours in related courses, recent related experience, or equivalent combination of education and experience
- At least 2 years experience in medical office setting with front office duties
- Prior experience with verifications and reimbursements
- Knowledge of medical terminology and HIPAA regulations
- Excellent customer service and verbal communication skills
- Ability to work independently and multi-task in an office-based setting
- Must be able to function in a fast-paced environment
Nice To Haves
- Microsoft Office, EMR, and other medical software experience preferred
Responsibilities
- Greet all patients and caregivers upon arrival
- Professionally answer all incoming calls from patients, medical practice and Healix corporate staff
- Conduct phone screenings and follow-up as required and requested
- Properly communicate patient financial responsibility to staff
- Ensure patients are provided payment information and assist with collection and posting of patient payments
- Performs data entry services for the clinical staff as requested by a pharmacist and/or nurse
- Complete all initial RMS data entry for new referrals
- Assist clinical staff with referrals and process all verifications timely through RMS
- Serve as the Infusion Centers Central Scheduler
- Enter patient schedule into practice and Healix systems to ensure schedules are up-to-date at all times
- Print and process all lab slips as required
- Ensure all patients are provided follow-up calls as a courtesy reminder of upcoming appointments
- Maintains inventory of supplies and tracks orders for delivery
- Assists with the daily housekeeping to ensure the infusion center area is clean and presentable for patients and physicians
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
