Medical Administrative Assistant - SWMN

Mayo ClinicNew Prague, MN

About The Position

Applies expertise to perform a variety of clinical and non-clinical administrative support tasks including requesting and managing the flow of patient materials; coordinating appointment schedules; scheduling, coordination, and follow-up tasks for meetings, events, and professional travel; managing calendars; preparing documents and presentation materials; processing invoices and reimbursements; composing and/or transcribing correspondence/documents; supporting departmental projects/activities; creating and maintaining web sites, web pages, databases, spreadsheets, social media accounts; answering telephones and providing related follow-through. Supports the health care provider by anticipating and responding to provider and patient needs and requests of the health care team and serves as a direct contact and resource to the patient. Exhibits initiative, proficiency, and adaptability to optimize the time of those supported. Strong organizational, communication, and interpersonal skills; a commitment to quality and excellence in service; confidentiality; and professionalism are important components of the role. Is accountable for ensuring accuracy and completeness through attention to detail; accuracy and thoroughness in all patient-related activities is critical.

Requirements

  • Strong organizational skills
  • Strong communication skills
  • Strong interpersonal skills
  • Commitment to quality and excellence in service
  • Confidentiality
  • Professionalism
  • Attention to detail
  • Accuracy and thoroughness in all patient-related activities

Nice To Haves

  • Proficiency
  • Adaptability

Responsibilities

  • Requesting and managing the flow of patient materials
  • Coordinating appointment schedules
  • Scheduling, coordination, and follow-up tasks for meetings, events, and professional travel
  • Managing calendars
  • Preparing documents and presentation materials
  • Processing invoices and reimbursements
  • Composing and/or transcribing correspondence/documents
  • Supporting departmental projects/activities
  • Creating and maintaining web sites, web pages, databases, spreadsheets, social media accounts
  • Answering telephones and providing related follow-through
  • Anticipating and responding to provider and patient needs and requests of the health care team
  • Serving as a direct contact and resource to the patient

Benefits

  • Competitive compensation
  • Comprehensive benefit plans
  • Medical: Multiple plan options
  • Dental: Delta Dental or reimbursement account for flexible coverage
  • Vision: Affordable plan with national network
  • Pre-Tax Savings: HSA and FSAs for eligible expenses
  • Retirement: Competitive retirement package
  • Continuing education
  • Advancement opportunities
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