Medical Administrative Assistant

TEKsystems•Pueblo, CO

6d•$22 - $22•Onsite

About The Position

Medical support assistants handle customer service, appointment scheduling, and records management. They answer phones, greet Veteran patients, schedule appointments and consults, help determine a clinic's daily needs, and verify and update insurance information. This is a Contract position based out of Pueblo, CO.

Requirements

Minimum of 6 months customer service experience
At least one year of clerical, call center, or healthcare administrative experience
High school diploma or GED required
Oral and written proficiency with English.
Proficient with medical terminology and Microsoft Office Suite
Typing and data entry speed sufficient for fast-paced environment (at least 50 words per minute (WPM))
Ability to pass a federal background investigation and obtain Tier 1 security clearance
Reliable internet access and home-office setup (for hybrid positions)
All contractors will need to have a typing test, and internet verification completed for submittal.
Contractors will need to have the open of working on site 5 days a week, but may require some remote work if space becomes and issue.

Nice To Haves

For Community Care roles: Familiarity with HSRM and Third Party Administrator (TPA) coordination is strongly preferred

Responsibilities

Customer service, appointment scheduling, and records management
Answer phones, greet Veteran patients, schedule appointments and consults
Help determine a clinic's daily needs, and verify and update insurance information.