Medical Administrative Assistant

INDIANAPOLIS NEUROSURGICAL GROUP PC • Carmel, IN

4h

About The Position

This Isn’t Just a Job. It’s a Calling. At Goodman Campbell Brain and Spine, we believe exceptional care begins with exceptional people—people who know that behind every chart is a human life. Our work is complex, urgent, and often life-altering. And that’s exactly why we don’t settle for ordinary. We are hiring a Medical Administrative Assistant who want more than a desk job. This is one of the most critical roles in our organization—your presence, precision, and heart will directly shape the care we deliver to our patients and the rhythm of our neurosurgeons' work. Your duties will include optimizing the patient experience and ensuring the needs of your providers are met by proactively identifying areas of improvement. Critical thinking, active communication, a high level of detail orientation, and respectful collaboration with patients, physicians and staff are essential for success. And the neurosurgeons at Goodman Campbell? They break every stereotype you’ve heard. They are deeply collaborative, quietly brilliant, and grounded in their passion for patients. They trust, respect, and rely on their support team. Here, you’re not a gatekeeper or scheduler—you’re a vital partner in their mission to save lives.

Requirements

• A deep belief that what you do matters.
• Fierce attention to detail and the ability to think two steps ahead to ensure the highest level of patient service.
• The ability to connect with patients who may be facing the most frightening time of their lives—and make them feel seen, heard, and safe.
• The communication chops to align physicians, patients, and staff in real time.
• Emotional intelligence that shows up in every interaction.
• Critical thinking.
• Active communication.
• A high level of detail orientation.
• Respectful collaboration with patients, physicians and staff.

Responsibilities

• Be the nerve center for one of our neurosurgeons, ensuring every patient experience—from the first call to the final follow-up—is seamless, compassionate, and human.
• Anticipate needs before they arise, bring clarity to chaos, and handle high-pressure moments with grace.
• Speak for the practice when others cannot.
• Optimizing the patient experience.
• Ensuring the needs of your providers are met by proactively identifying areas of improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees