Medical Administrative Assistant
About The Position
Passport Health is looking for a dependable, adaptable Medical Administrative Assistant to join our team in the Boston area. This is a full-time opportunity for someone who enjoys working with patients, supporting clinic operations, and contributing to a team where flexibility and a willingness to help are important. The ideal candidate will work primarily from one or two clinic locations, with flexibility based on office space and operational needs. Medford and Quincy are currently preferred primary locations, with opportunities to train at and occasionally provide coverage at our Newton location or other nearby clinics as needed.
Requirements
- Previous Medical Assistant, healthcare, clinical, or administrative experience
- Comfortable working directly with patients
- Clear and professional communication skills
- Organized and able to manage multiple priorities
- Ability to work independently while also contributing to a team
- Willingness to travel between nearby clinic locations for training and occasional coverage
- Comfortable adjusting work locations and start times when operational needs require it
- Takes initiative and is willing to help wherever needed
- Demonstrates adaptability and a commitment to providing a positive, professional patient experience
Responsibilities
- Assist with patient check-in, registration, and administrative processes
- Prepare patients for appointments and provide clinical support within the scope of the role
- Assist providers and clinic staff with day-to-day patient care
- Maintain accurate patient and clinic records
- Support scheduling, phone calls, and other administrative needs
- Help maintain an organized, welcoming, and professional clinic environment
- Support clinic operations beyond direct patient care when needed
- Travel between assigned clinic locations for training and occasional coverage based on operational needs
- Adapt to changing clinic schedules, staffing needs, and patient volume
- Follow company policies, clinical procedures, and applicable regulatory requirements
- Provide excellent customer service and represent Passport Health professionally
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
