Medical Administration Specialist

Veterans Health Administration • Saint Louis, MO

5h • Onsite

About The Position

The Medical Administration Specialist for the Health Administration Service represents management on all administrative matters, maintains continuity of functions, and provides full medical administrative support to clinical and administrative medical center staff during other than normal business hours. Duties include interpreting VA rules and regulations relating to determining legal entitlements and benefits pertaining to hospital admission, community care, and patient transfer. This role coordinates the resolution of medical legal problems concerning the medical center and processes administrative issues surrounding beneficiary death, suicides, assaults, homicides, facility or community disasters, etc. The specialist directs and advises clinical staff on appropriate administrative actions regarding patient activity, receives and responds to non-routine patient condition inquiries, and oversees determination of applicants' eligibility. They also determine the extent of release of medical or social data from patients' records and facilitate urgent transportation for Veterans as needed, including flights for VA organ transplant candidates being sent out of state. Recording operative permits, when appropriate, and assisting physicians in administrative matters are also key duties. The role involves monitoring fire system, refrigerator temperature alarms, fire alarms, intrusion alarms, and codes. Additionally, the specialist conducts analytical studies on operational processes, issue topics, or related special projects as assigned. They receive phone calls and provide patient advocate support to Veterans and their family members after hours.

Requirements

• Must be a U.S. Citizen to apply for this job.
• Must complete all required steps in the process, including application, questionnaire, and an online assessment.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable forms of identification will be required to complete pre-employment requirements.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Must serve a 1-year probationary period or 2-year trial period.
• One year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples include: working in medical center organizations completing administrative functions; determining eligibility and enrolling patients; coordinating inquiries with appropriate personnel and serving as the administrative authority on enrollment and eligibility; locating and interpreting applicable regulations, laws, and policies in relation to medical administration (i.e. scheduling, inpatient and outpatient policy, community care resources, benefits, etc.); using complex health system programs to process admissions, schedule outpatient appointments, and/or determine legal entitlement to benefits; and/or completing assigned projects, studies, reports, and reviews.
• OR, Education: A master's degree or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree.
• OR, Combination: A combination of specialized experience and education beyond the graduate level.

Nice To Haves

• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

• Interprets VA rules and regulations relating to determining legal entitlements and benefits pertaining to hospital admission, community care, and patient transfer.
• Coordinates the resolution of medical legal problems concerning the medical center.
• Processes administrative issues surrounding beneficiary death, suicides, assaults, homicides, facility or community disasters, etc.
• Directs and advises clinical staff on appropriate administrative actions regarding patient activity.
• Receives and responds to non-routine patient condition inquiries.
• Oversees determination of applicants' eligibility.
• Determines extent of release of medical or social data from patients' records.
• Facilitates urgent transportation for Veterans as needed to include flights for VA organ transplant candidates being sent out of state.
• Records operative permits, when appropriate, and assists physician in administrative matters.
• Monitors fire system, refrigerator temperature alarms, fire alarms, intrusion alarms, and codes.
• Conducts analytical studies on operational processes, issue topics, or related special projects as assigned.
• Receives phone calls and provides patient advocate support to Veterans and their family members after hours.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level