Medical Administration Specialist

Veterans Health Administration • Indianapolis, IN

4d • Onsite

About The Position

The Medical Administrative Specialist (MAS) functions as the Administrative Officer of Duty (AOD) during non-business hours, weekends, and holidays. This role is crucial for executing the VA Medical Center's administrative decisions, ensuring the continuity of functions, and providing comprehensive medical administrative support to clinical staff. The MAS demonstrates independent decision-making and problem-solving skills, acting as a self-sufficient administrative subject matter expert (SME) during off-hours. This position requires a highly skilled analytic ability combined with comprehensive knowledge of management principles and processes, potentially including providing orientation and situational advice to medical and nursing staff regarding VA policies and procedures.

Requirements

• Must be a U.S. Citizen.
• Selective Service Registration required for males born after 12/31/1959.
• Subject to background/security investigation.
• Must complete an online onboarding process.
• Acceptable forms of identification required for pre-employment requirements.
• Driver's licenses or state-issued identification cards not REAL ID compliant cannot be utilized as acceptable identification for employment effective May 7, 2025.
• Participation in the seasonal influenza vaccination program is required.
• Must serve a 1-year probationary period.
• Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position, must have served 52 weeks at the GS-05. For a GS-09 position, must have served 52 weeks at the GS-07.
• GS-7 Specialized Experience: One year of specialized experience equivalent to at least the next lower grade GS-05. Examples include: Basic knowledge of medical center organization, functions, specialties, and programs; Experience locating and interpreting regulations; Reviewing data and information for trends and making recommendations; Ability to cope with and resolve a wide variety of problems quickly and decisively; Explain and organize complex issues in writing.
• GS-7 Education: One full year of successfully completed graduate level education or superior academic achievement demonstrating the knowledge, skills, and abilities necessary to do the work.
• GS-7 Combination: Equivalent combination of successfully completed education and specialized experience.
• GS-9 Specialized Experience: One year of specialized experience equivalent to at least the next lower grade GS-07. Examples include: Knowledge of a wide range of medical center administrative concepts, principles, and practices; Provides technical guidance; Reviewing data and information for trends and making recommendations; Interpreting rules, regulations, policies, and procedures to make sound decisions; Identify and analyze complex problems or situations with a range of variables.
• GS-9 Education: Successfully completed two years of progressively higher-level graduate education or masters or equivalent graduate degree or LL.B or J.D. in a related field.
• GS-9 Combination: Equivalent combination of successfully completed education and specialized experience.
• Work is active and very demanding both physically and mentally, involving walking through the Medical Center with occasional lifting of objects.

Nice To Haves

• Interchange Agreement: Applicants must be eligible under the VA Interchange Agreement, having served continuously for at least one year in the other merit system under this interchange agreement.

Responsibilities

• Execute VA Medical Center's administrative decisions during non-business hours, weekends, and holidays.
• Provide technical guidance to meet procedural, legal, and administrative requirements for patient care and treatment.
• Oversee and make decisions regarding Veteran eligibility status for care and treatment.
• Update patient demographics and obtain income information for non-service-connected applicants.
• Counsel non-service-connected Veterans on their ability to defray costs of medical care.
• Manage administrative bed control procedures and operational requirements, coordinating internal patient admissions.
• Review demographic information for deceased patients, ensure death packets are completed correctly, and facilitate release to funeral homes.
• Contact the Coroner regarding unusual deaths and liaise with the Indiana Donor Network for organ procurement eligibility.
• Research and decide travel eligibility for Veterans being transferred, with outpatient appointments, or needing transportation home.
• Manage and adjust VA travel dispatch logs to ensure successful completion of daily transports.
• Conduct investigations, participate in special projects, and conduct analytical studies of medical center operations.
• Prepare workflow charts, work standards, and provide staffing recommendations.
• Make recommendations for improved methods/procedures and coordinate/implement changes.
• Assist in drafting policies for new or existing medical center policy memoranda.

Benefits

• Comprehensive benefits package.
• Access to a range of benefits designed to make a federal career rewarding.
• Federal employees earn annual leave at a rate based on years of service.
• VA may offer newly-appointed Federal employees credit for job-related non-federal experience or active duty uniformed military service for earning annual leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level