MEDICAID WAIVER SUPERVISOR - 67035226

State of Florida • Jacksonville Beach, FL

16h • Onsite

About The Position

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission. The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics.

Requirements

• High School Diploma or its equivalent
• Valid Driver’s License or other efficient means of transportation and willing to travel for work purposes.
• Four years of related professional experience.
• Use Microsoft Office Programs (Word, Excel, Outlook, Teams, SharePoint).
• Use APD iConnect to complete business processes.
• Knowledge of methods of compiling, organizing, and analyzing data for the purpose of monitoring and evaluating staff.
• Knowledge of the structure and content of the English language, including meaning and spelling of words, rules of composition, and grammar.
• Ability to demonstrate and provide responsive customer service.
• Ability to work with individuals with developmental disabilities.
• Ability to multi-task effectively.
• Ability to use tracking systems to monitor and complete work assignments within required timeframes.
• Ability to communicate effectively, orally and in writing, and the ability to prepare reports.
• Ability to lead, supervise and manage people.
• Ability to establish and effective working relationships with internal and external customers.
• Ability to deal with the public in a tactful, courteous, and effective manner.
• Ability to analyze problems comprehensively and recommend solutions /change(s) quickly and effectively.
• Ability to demonstrate sound judgment and decision making, weighing the costs and benefits of a potential action.
• Ability to be flexible and prioritize workloads.

Responsibilities

• Oversees the direct supervision of the Medicaid Waiver Unit for the Region, including but not limited to, providing technical assistance and training to Qualified Organizations (QO), waiver support coordinators (WSCs), Consumer Directed Care Plus (CDC+) Consultants, working with service providers, assisting individuals and families in accessing services, ensuring compliance with Medicaid requirements, conducting WSC case transfers, and other initiative impacting clients serving in the waiver program.
• Assists the DROM in completing ad hoc reports and other assignments.
• Directs the work of employees to ensure maximum use of time and resources.
• Participates in planning, development, implementation and evaluation of service programs for persons with developmental disabilities served through the Medicaid Waiver program.
• Assists in the identification and resolution of specific problems concerning policy implementation and service delivery.
• Provides technical assistance regarding programmatic and individual issues and assist in interpreting rules, policies and standards.
• Keeps staff informed of level of achievement on performance indicators and works with other Regional staff to improve performance.
• Manages oversight of annual medical necessity reviews for all individuals served through the Medicaid waiver program for the Region.
• Verifies correct iBudget amount for each individual annually.
• Ensures that assignments are met within required timeframes.
• Oversees processes by ensuring submissions made to the Regional Operations Manager (ROM) and Deputy ROM (DROM) for approval follow the Agency operating procedure and process.
• Provides technical assistance to staff in the interpretation Medicaid rules, procedures, and requirements.
• Seeks clarification from the State office as needed regarding new/ongoing policies.
• Provides feedback on Waiver Support Coordinator and Medicaid Waiver provider scorecards as requested.
• Ensures current and new information regarding the Medicaid waiver program is provided to waiver support coordinators during monthly meetings.
• Coordinates Regional specific training and technical assistance for waiver support coordinators.
• Performs other related duties as assigned.

Benefits

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions.
• Flexible Spending Accounts.
• Tuition waivers.
• Paid Maternity and Parental Leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED