Medicaid Pre-Release Enrollment - Coordinator 1

University of New Orleans•Baton Rouge, LA
•$37,000 - $47,000•Onsite

About The Position

This position provides clerical and administrative support within the Compliance Operations department. Responsibilities include answering phones, preparing mailings, filing, scheduling meetings, taking minutes, and preparing various documents such as Word, Excel, and PowerPoint presentations, agendas, and reports. The role also involves assisting with the development, proofreading, and editing of program reports, white papers, abstracts, and fact sheets. Key tasks include researching individual Medicaid application and enrollment status, tracking Medicaid card receipt and release dates, compiling data for Medicaid record updates, and submitting help tickets. The position will also assist with tracking relevant legislation, survey design and response compilation, attending meetings on behalf of the supervisor, conducting scholarly research and literature reviews, and maintaining client confidentiality. The role requires assisting LDH management with daily tasks and performing other directed duties.

Requirements

  • Bachelor's degree or 6 years of professional work experience in lieu of degree.
  • Proficient in Microsoft Office applications, including Word, Excel, Access and Power Point.
  • Strong verbal and written communications skills.
  • Excellent analytical skills, effective organizational and time management skills.
  • Great attention to detail and follow up.
  • Ability to manage projects, assignments, and competing priorities.
  • Must be able to pass a background check and gain admittance to correctional facilities.

Nice To Haves

  • Advanced degree.
  • Minimum 1 year professional experience in healthcare, health administration, social work or a related field.
  • Minimum 1 year professional experience in Medicaid programs, the justice-involved population, or criminal justice system.
  • Minimum 1 year professional experience with LDH systems or programs utilized by the Department.
  • Minimum 1 year professional experience establishing and maintaining professional relationships with external clients in diverse communities and community organizations.

Responsibilities

  • Provide clerical and administrative support such as answering phones, taking messages, prepare mailings, filing, scheduling meetings, sending meeting invitations, and compiling meeting minutes.
  • Prepare Word, Excel, PowerPoint presentations, agendas, reports, special projects and other documents.
  • Assist with the development, proofreading, and editing of Program reports, white papers, abstracts and fact sheets.
  • Review multiple databases to research individual Medicaid application and enrollment status, receipt of Medicaid cards for Program participants, release dates for Program participants.
  • Compile Excel workbooks to request updates of Medicaid records and submit help tickets as needed.
  • Assist with tracking local and Federal legislation related to Program.
  • Assist with survey design and compiling survey responses.
  • Attend meetings, webinars on supervisor’s behalf.
  • Conduct scholarly research and literature reviews on topics related to program or target population as needed.
  • Keep supervisor informed of any problems or potential problems with program implementation or monitoring.
  • Maintain discretion, confidentiality, and good judgment when working with client PHI.
  • Assist LDH management with day-to-day tasks.
  • Other tasks as directed.
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