Medicaid Management Information System (MMIS) Production Control Supervisor
About The Position
The Department of Healthcare and Family Services is seeking a Data Processing Supervisor III to serve as the Medicaid Management Information System (MMIS) Production Control Supervisor within the Division of Information Services. Under direction, this working supervisor oversees and coordinates the Medical Production area’s daily operations and ensures critical production processing activities are completed accurately and on schedule. The role coordinates production schedules, monitors computer processing, resolves technical and operational issues, provides technical guidance to staff, and works with other IT teams to maintain efficient and reliable system operations. The position also interprets and implements agency policies, procedures, statutes, and requirements and monitors the preparation of job control packages. The position is based at 2200 Churchill Road in Springfield, Illinois, with an anticipated hybrid schedule of two to five days per week in the office depending on operational needs. Regular hours are Monday through Friday, 8:30 a.m. to 5:00 p.m.; working outside normal business hours may be required to meet deadlines. Travel is required. The role is a union position, and the relevant collective bargaining agreement applies.
Requirements
- Knowledge, skill, and mental development equivalent to high school.
- Four years of related data processing experience.
- Ability to supervise and direct staff in the operation of computer equipment.
- Ability to travel.
- Ability to pass a position-specific, agency-required background check.
- Ability to work outside normal business hours to meet deadlines.
- Ability to use agency-supplied equipment, such as a cell phone and laptop.
- Ability to attend meetings, training sessions, seminars, and conferences.
- Ability to lift and carry objects or equipment weighing up to 10 pounds; the work is described as sedentary, with occasional lifting, carrying, walking, and standing.
Nice To Haves
- Extensive use of CA Scheduler.
- Recent (within the past two years) extensive knowledge of advanced Job Control Language (JCL), with the ability to apply it to Production Control.
- Knowledge of job submission procedures, operation monitoring, computer production procedures, and TSO.
- Working knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook.
Responsibilities
- Serve as the MMIS Production Control Supervisor and coordinate the activities of the Medical Production area.
- Serve as a working supervisor.
- Interpret and implement agency policies, procedures, statutes, and requirements.
- Monitor and review the preparation of job control packages.
- Coordinate Medical Production activities with Data Center staff and other units within the Division.
- Monitor computer processing activities, resolve technical and operational issues, and ensure production deadlines are met.
- Perform other duties as required or assigned that are reasonably within the scope of the position.
Benefits
- Health, life, vision, and dental insurance.
- Pension plan.
- Paid parental leave.
- Deferred Compensation Program and other pre-tax benefit programs, including medical and daycare.
- 12 paid sick days annually.
- 10 paid vacation days in the first year of service, with the opportunity to earn up to 25 paid vacation days annually.
- 3 paid personal days annually.
- 13–14 paid holidays annually, based on start date.
- Flexible work schedules are available in many program areas.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
