Medicaid Management Information System (MMIS) Production Control Supervisor
About The Position
The Department of Healthcare and Family Services is hiring a Data Processing Supervisor III in the Division of Information Services to serve as the Medicaid Management Information System (MMIS) Production Control Supervisor. The role oversees daily Medical Production operations and ensures production processing activities are completed accurately and on schedule. It coordinates production schedules, monitors computer processing, resolves technical and operational issues, and works with other IT teams to maintain reliable system operations. The supervisor provides technical guidance to staff and manages competing priorities and production deadlines. This is a working supervisor position under direction. The role is based at 2200 Churchill Road, Springfield, Illinois, with an anticipated hybrid schedule of two to five days per week in the office depending on operational needs. Work hours are Monday through Friday, 8:30 a.m. to 5:00 p.m.; work outside normal business hours may be required to meet deadlines. The position requires travel and use of agency-supplied equipment.
Requirements
- Knowledge, skill, and mental development equivalent to a high school education.
- Four years of related data processing experience.
- Ability to supervise and direct staff in the operation of computer equipment.
- Ability to travel.
- Ability to work outside normal business hours to meet deadlines.
- Ability to use agency-supplied equipment, such as a cell phone and laptop.
- Ability to attend meetings, training sessions, seminars, and conferences.
- Ability to lift and carry objects or equipment weighing up to 10 pounds; work is considered sedentary and may involve occasional lifting, carrying, walking, and standing.
- Ability to pass a position-specific, agency-required background check.
Nice To Haves
- Extensive use of CA Scheduler.
- Recent (within the past two years) extensive knowledge of advanced Job Control Language (JCL), with the ability to apply it to Production Control.
- Knowledge of job submission procedures, operation monitoring, computer production procedures, and TSO.
- Working knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook.
Responsibilities
- Coordinate the activities of the Medical Production area.
- Serve as a working supervisor.
- Interpret and implement agency policies, procedures, statutes, and requirements.
- Monitor and review the preparation of job control packages.
- Coordinate Medical Production activities with Data Center staff and other units within the Division.
- Oversee daily production processing and help ensure activities are completed accurately and on schedule.
- Monitor computer processing activities and resolve technical and operational issues.
- Perform other duties as required or assigned within the scope of the position.
Benefits
- Health insurance
- Life insurance
- Vision insurance
- Dental insurance
- Pension plan
- Paid parental leave
- Deferred compensation and other pre-tax benefit programs for medical and daycare expenses
- 12 paid sick days annually
- 10 paid vacation days in the first year, with the opportunity to earn up to 25 annually
- 3 paid personal days annually
- 13–14 paid holidays annually, based on start date
- Flexible work schedules available in many program areas
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
