Onsite Medicaid Eligibility Representative

Revenue Group•Columbus, OH

1d•Onsite

About The Position

Hospital Referral Services (HRS) is seeking a self-motivated Onsite Medicaid Eligibility Representative to join their growing team. HRS works on-site to screen and assist uninsured or underinsured patients at the bedside to determine their eligibility for various assistance programs, including Medicaid and charity care. The goal is to help patients navigate the Medicaid process so they can focus on recovery. The company has been voted a Top Workplace for 5 consecutive years.

Requirements

Previous customer service experience preferred.
Must have basic computer skills.
Must be able to multitask and type minimum 40 WPM
Must have reliable transportation.
Good attendance and dependability are essential.
Successful completion of drug and background test is required.
Annual Flu shots and TB testing is required
Must have availability to work some holidays.

Responsibilities

Review the hospital work queue or census to identify uninsured patients that are admitted to the Emergency Room.
Screen/Interview patient’s bedside in hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charities.
Complete applications for Medicaid benefits and charity programs as needed.
Maintain a positive working relationship with co-workers, hospital staff, and patients.
Abide by HIPAA rules and regulations to protect patient’s privacy.
Meet production goals and objectives as assigned by hospital and management on a monthly basis.
Maintain confidentiality of account information at all times.