Media Production Shift Lead
About The Position
The Media Production Shift Lead is a highly experienced working lead and subject-matter expert responsible for coordinating production activities and providing technical leadership within a continuous 24/7 media manufacturing environment. This position combines advanced hands-on machine operation with shift-level coordination and technical responsibility. The T3 Lead serves as a primary technical escalation point for Operators, troubleshooting complex equipment and process issues, coordinating workflow, supporting product quality, and helping maintain safe and stable production. The T3 Lead provides day-to-day direction and coordination to team members without formal supervisory authority and plays an important role in training, mentoring, continuous improvement, and developing the technical capabilities of less-experienced Operators. This position requires advanced process and equipment knowledge and includes specialized hands-on training, including extended international training in Germany.
Requirements
- 7–10 years of manufacturing, machine operation, production, or related industrial experience preferred.
- Significant hands-on experience operating and troubleshooting complex manufacturing or production equipment.
- Demonstrated ability to serve as a technical resource or subject-matter expert within a manufacturing environment.
- Previous experience leading, coordinating, training, or mentoring production employees.
- Ability to provide day-to-day work direction and coordinate others without formal supervisory authority.
- Advanced mechanical aptitude with strong equipment and process troubleshooting capabilities.
- Experience performing machine setups, complex changeovers, adjustments, and process optimization.
- Demonstrated ability to diagnose production problems, identify root causes, and implement appropriate corrective actions.
- Strong understanding of manufacturing quality requirements and experience performing or overseeing in-process quality checks.
- Experience working cross-functionally with Production, Engineering, Maintenance, and Quality.
- Strong communication, decision-making, organizational, and problem-solving skills.
- Demonstrated ability to remain composed and make sound decisions during equipment failures, production interruptions, and other time-sensitive situations.
- Ability to independently prioritize production needs and take ownership of shift-level operational issues.
- Basic computer skills for production reporting, data entry, documentation, and process monitoring.
- Ability and willingness to work a 24/7 rotating schedule, including nights, weekends, and holidays.
- Ability to work 12-hour shifts.
- Willingness and ability to travel internationally for extended specialized training, potentially up to three months.
- Ability to lift up to 50 lbs.
Nice To Haves
- Experience with continuous improvement, Lean manufacturing, 5S, root-cause analysis, or similar manufacturing methodologies preferred.
- Forklift experience preferred.
Responsibilities
- Serve as a subject-matter expert for assigned media production equipment, processes, and/or shift operations.
- Lead and coordinate day-to-day production activities during the assigned shift to maintain safe, stable, and efficient operations.
- Provide work direction and coordinate Operators without formal supervisory authority.
- Operate complex media production equipment and provide hands-on technical support to Operators as needed.
- Serve as the primary technical escalation point for equipment, process, production, and quality issues during the shift.
- Diagnose and troubleshoot complex equipment and process issues, determining appropriate corrective actions and escalating to Maintenance, Engineering, Quality, or Production leadership when necessary.
- Lead and support equipment startup, shutdown, setup, and complex product changeovers.
- Monitor production performance, equipment conditions, process parameters, downtime, and product quality and take appropriate action when abnormalities occur.
- Apply advanced technical and process knowledge to resolve production issues and maintain manufacturing requirements.
- Coordinate shift workflow, production priorities, breaks, and coverage to support continuous operation.
- Train, coach, and mentor Operators on equipment operation, troubleshooting, standard work, safety requirements, quality standards, and manufacturing best practices.
- Support the development and qualification of newer Operators and reinforce consistent adherence to established processes.
- Work closely with Maintenance and Engineering during equipment troubleshooting, repairs, process adjustments, and equipment improvements.
- Partner with Quality to investigate nonconforming product, identify potential causes, and implement corrective actions.
- Support new product introductions, process trials, equipment commissioning, and manufacturing changes.
- Identify and drive continuous improvement opportunities related to safety, quality, productivity, equipment uptime, waste reduction, and process efficiency.
- Provide technical input and recommendations regarding equipment and process improvements.
- Ensure accurate completion of production, quality, downtime, and process documentation.
- Facilitate effective shift handoffs and communicate production status, equipment concerns, quality issues, and outstanding actions to incoming shifts and support teams.
- Promote a safe, organized, accountable, and quality-focused work environment.
- Perform other related duties and accountabilities as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
