Media Operations Technician

AAC • Bethesda, MD

1d

About The Position

Support day-to-day audiovisual and media operations across conference rooms, collaboration spaces, and event venues. This role focuses on operational support, setup, monitoring, and troubleshooting of media systems for live, virtual, and hybrid meetings and events. The ideal candidate is hands-on, customer-focused, and eager to develop technical skills in a media operations environment.

Requirements

• Hands-on
• Customer-focused
• Eager to develop technical skills in a media operations environment

Responsibilities

• Support live, virtual, and hybrid meetings and events, including setup, operation, and breakdown.
• Provide operational support for video conferencing and unified communications platforms (e.g., Microsoft Teams, ZoomGov, Webex).
• Assist with audio/video signal flow, equipment configuration, and basic system troubleshooting.
• Operate and support cameras, microphones, speakers, displays, and switching equipment.
• Perform basic installation tasks including mounting displays, running cable, and connecting AV equipment.
• Monitor events and systems during operation and escalate issues as needed.
• Help manage and maintain conference rooms, auditoriums, and shared media spaces.
• Coordinate with engineering, IT, and event stakeholders to ensure smooth execution.
• Maintain an inventory of digital media equipment and coordinate routine maintenance or upgrades.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed