Media Operations Manager

Advantage HQ•,
•$50,000 - $110,000•Remote

About The Position

Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands. They combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system. Their team manages over $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, their proprietary intelligence platform, they use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth. They work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle. The media organization is growing, and strong performance at scale requires more than talented Media Buyers. They need leaders who can build the systems, processes, and operating rhythms that allow teams to deliver consistently as client volume grows. The Media Operations Manager will manage Media Buying teams while owning the systems that support their performance. This role is responsible for turning a group of capable individuals into a well-run operating unit. The individual will work closely with Media Buying leadership and cross-functional teams to improve execution, capacity, quality, and team performance.

Requirements

  • Experienced media leader who has moved beyond managing their own accounts.
  • Understands that good teams need clear expectations, reliable systems, strong managers, and accountability.
  • Enjoys finding the reason behind recurring problems and fixing the system instead of repeatedly addressing the symptom.
  • Strong paid media judgment, with primary leverage coming from making other people and teams more effective.
  • Comfortable operating with incomplete information and taking ownership of problems that do not come with predefined solutions.
  • 6+ years of experience in paid media, performance marketing, growth marketing, or a related field
  • Strong e-commerce experience
  • Experience managing Media Buyers, Analysts, Team Leads, or similar professionals
  • Experience building or improving operating processes and team workflows
  • Strong knowledge of Meta, Google, TikTok, and other paid media platforms
  • Experience with performance management and team development
  • Experience managing team capacity and resource allocation
  • Strong analytical, organizational, and communication skills

Nice To Haves

  • Experience in an agency, growth, or high-volume client environment is valuable

Responsibilities

  • Build the team operating system by establishing clear workflows, operating rhythms, standards, and accountability mechanisms for the teams managed.
  • Determine what needs to happen consistently across accounts and build practical systems that make that possible.
  • Manage team performance by leading Team Leads, Media Buyers, and Media Analysts and holding the team accountable for performance, quality, and execution.
  • Create a clear feedback loop between individual performance, team performance, and client outcomes.
  • Improve operational efficiency by identifying bottlenecks, recurring errors, unnecessary manual work, and gaps in communication.
  • Redesign processes and introduce tools, automation, and documentation where they create meaningful improvements.
  • Manage capacity and resources by monitoring workload across teams and making recommendations around account allocation, hiring, staffing, and resource requirements.
  • Ensure the organization has the capacity to support changing client volume.
  • Develop leaders by coaching Team Leads and high-potential Media Buyers and helping build the next layer of leadership within the organization.

Benefits

  • Performance bonus
  • Equity
  • Fully remote work environment
  • Opportunity to help build the operating infrastructure behind a rapidly growing media organization
  • Significant ownership over how teams work, how performance is measured, how capacity is managed, and how the company scales without allowing operational complexity to slow them down.
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