Media IT Specialist

Middle East Broadcasting Networks•Arlington, VA, VA

About The Position

The Media IT Specialist position supports any IT related hardware/software tasks along with studio broadcasting environment equipment such as camera, autoscript (used for Anchor reading) and video signal for live broadcasting. The successful candidate has fair knowledge on Vizrt, Avid and ENPS which are mostly used for broadcasting related media editing tools. He/she also has understanding of video cabling and communication lines to assist Lines (calling in/out) to take live calls. In IT he/she will also assist in InTunes (to assist laptop via cloud control), Rubrik (Online Cloud Backups) & mantaining Centralized way of handling Symantec Anti virus software.

Requirements

Bachelor’s degree in Information Technology, Broadcast Engineering, Media Technology, Computer Science, or a related field, or equivalent professional experience.
3+ years of experience supporting IT systems, broadcast technology, or media production environments.
Experience supporting studio broadcast equipment, including cameras, teleprompter/autoscript systems, video routing, and live broadcast workflows.
Working knowledge of broadcast and newsroom production systems such as Vizrt, Avid, and ENPS.
Understanding of video signal flow, video cabling, audio/video connectivity, and broadcast communication systems.
Experience supporting live broadcast operations, including communication lines, remote feeds, and live call coordination.
Familiarity with IT support functions, including hardware troubleshooting, software installation, endpoint support, and user assistance.
Experience with cloud-based device management and remote administration tools such as Microsoft Intune.
Knowledge of backup and recovery systems, including cloud backup platforms such as Rubrik.
Familiarity with endpoint protection and centralized antivirus management tools, including Symantec Endpoint Protection or similar platforms.
Strong troubleshooting and problem-solving skills in high-pressure, time-sensitive production environments.
Ability to prioritize and respond quickly to technical issues affecting newsroom and broadcast operations.
Excellent communication and teamwork skills with the ability to support both technical and non-technical staff.
Ability to work flexible hours, including evenings, weekends, and holidays, in support of a 24/7 media operation.

Responsibilities

Provide technical support for newsroom, broadcast, and studio-related hardware and software systems in a fast-paced media environment.
Support daily operations of studio broadcasting equipment, including cameras, teleprompter/autoscript systems, video routing, and live broadcast signal workflows.
Troubleshoot and maintain video, audio, and communication systems used for live and recorded productions.
Assist with setup, testing, and monitoring of video signal paths and studio connectivity for live streaming operations.
Support communication lines and live call workflows, including inbound and outbound connections and related technical coordination.
Provide user support and technical assistance for media production and newsroom systems, including Vizrt, Avid, and ENPS platforms.
Assist with installation, configuration, troubleshooting, and maintenance of newsroom editing and production software.
Support IT infrastructure tasks, including workstation setup, laptop support, user access, and endpoint troubleshooting.
Assist in managing and supporting cloud-based device management and remote support systems, including Microsoft Intune.
Support backup and recovery operations using cloud backup platforms such as Rubrik.
Assist in maintaining centralized endpoint security and antivirus systems, including Symantec Endpoint Protection.
Monitor system performance and escalate technical issues as needed to minimize operational disruptions.
Maintain technical documentation, inventory records, and operational procedures related to media and IT systems.
Perform additional job-related duties and take on new responsibilities as needed based on organizational requirements and circumstances.