Media Intelligence / Social Listening Analyst

Rividium • Alexandria, VA

7d • Hybrid

About The Position

RiVidium is seeking a Media Intelligence / Social Listening Analyst to support our planned MODES III team supporting Military Community and Family Policy (MC&FP). This role supports Outreach & Engagement Services and helps deliver mission-focused outcomes for service members, families, and related stakeholders. Performs PWS C.5.2.3.5 media intelligence; analyzes sentiment, tracks trends, and generates executive-level engagement reports. This position is contingent upon contract award.

Requirements

• Bachelor's degree in a relevant discipline or equivalent professional experience.
• Relevant experience aligned to the role and labor category; openings may be filled at Senior (10+ yrs).
• Ability to satisfy applicable Government personnel security requirements for the assigned role and work with sensitive but unclassified information.
• Strong communication, teamwork, and documentation skills in a mission-focused delivery environment.
• Demonstrated ability to produce high-quality digital, visual, written, or user-experience deliverables relevant to the role.

Nice To Haves

• Experience supporting public sector, defense, or mission-focused digital communications programs.
• Familiarity with audience analytics, user-centered design, accessibility, and content performance measurement.
• Experience collaborating across content, design, stakeholder engagement, social media, and campaign teams.

Responsibilities

• Monitor social and media channels to identify trends, sentiment, and relevant audience issues.
• Analyze media and social listening data to support strategic communication decisions.
• Prepare reports and recommendations that help improve message timing, reach, and effectiveness.
• Coordinate with outreach and analytics teams to translate findings into action.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior