Media Conferencing Quality Test Engineer

Apple•San Diego, CA

About The Position

Apple is where individual creativities capture together, contributing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. Media, Graphics & Compute Technologies (MGC) provides the media and graphics foundation across all of Apple’s innovative products, including Mac, iPod, TV, iPhone, iPad, Watch, VisionPro, and also Apple Intelligence. Developing groundbreaking software techniques, MGC takes the media experience to the next level. We are looking for a hardworking software quality engineer with a strong technical background and understanding of different network topologies, video, and audio technologies. In this role, you will be responsible for developing and conducting performance tests and building automated testing for the aforementioned features on all Apple supported platforms. Work and chip in towards quality engineering / QA of real-time communication technologies in MGC at Apple and build test automation to qualify audio and video quality in complex scenarios emulating real-world network traffic types. The Media Conferencing QE team provides the networking and media frameworks for FaceTime, Group FaceTime, HomeKit IP Cameras, Sidecar, Screen Sharing, iPhone Mirroring, and much more.

Requirements

B.S. in Computer Science
Proficiency in one or more computing languages like Python, Java or C/C++
Ability to handle multiple tasks and prioritize work accordingly
Excellent written and verbal communication skills

Nice To Haves

2-5 years of industry experience, particularly in driving testing of large complex projects
Experience testing Video/Audio codecs or Video/Audio evaluation systems
Experience with networking protocols such as RTP , RTCP
Experience with data analytics and visualization tools like MongoDB and Tableau
CI/CD, containerization

Responsibilities

Developing and conducting performance tests
Building automated testing for features on all Apple supported platforms
Working towards quality engineering / QA of real-time communication technologies in MGC at Apple
Building test automation to qualify audio and video quality in complex scenarios emulating real-world network traffic types
Working closely with the Real-time communications development and multi-functional teams to ensure quality
Creating & tracking high-quality bug reports
Triaging issues by closely working with developers
Reporting on project progress & risk analysis
Determining details about the complex product/feature
Coming up with a testing matrix
Putting the testing matrix into an executable test plan
Working with many different multi-functional teams
Establishing relationships across teams
Finding holes in overall test strategy
Implementing testing manually with the end goal of automating that testing
Writing and maintaining a set of tests
Driving fixes of many other critical performance tests run by multi-functional technology teams