Media Clerk IV-Seneca

Chippewa Valley Schools•Clinton Township, MI

5d•Onsite

About The Position

Performs a wide variety of technical and clerical support services to assist the efficient operation of the assigned middle school library and building while maintaining confidentiality. This role provides onsite technical and hardware support for the building, including but not limited to laptops, desktops, printers, Interactive Flat Panels, classroom audio systems, and software applications. The Media Clerk also maintains and supports building A/V technology, installs various software applications, and maintains the building computer inventory. They provide basic troubleshooting for student devices and coordinate with the Help Desk for repairs. Additionally, this position oversees the computerized library circulation and catalog system, assists students and staff with media center resources, conducts inventory, updates presentations, purchases and maintains media supplies, processes new inventory, schedules media center usage, prepares overdue notices, collects fines, and maintains student computer login information. The role also involves operating office machines and communicating with various individuals to provide information and address concerns.

Requirements

High school diploma or equivalent.
One year of related experience providing clerical support.
Knowledge of basic math.
Knowledge of principles and processes for providing customer services.
Knowledge of administrative and clerical procedures and systems such as word processing, spreadsheets, managing files and records, designing forms, and other office procedures.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Ability to grasp position-specific software and hardware with minimal training.
Ability to troubleshoot computer software applications, computer hardware, audio-visual equipment, and related electronic equipment and devices.
Ability to read and interpret district policies, guidelines, and government regulations.
Ability and willingness to participate in training classes.
Ability to write routine reports and correspondence.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Ability to multi-task, meet deadlines, be organized and work in a fast-paced work environment.
Ability and willingness to work cooperatively with teachers, community, students, and staff.
Ability to read, write, and communicate effectively in English to perform essential job duties, including but not limited to understanding and following safety instructions, responding appropriately to emergency situations, completing documentation, and interacting with English-speaking staff, students, community, and supervisors.
Word processing 40 wpm.
Proficiency in word processing programs.
Proficiency in spreadsheet programs.
Basic math skills.
Organizational skills.
Good verbal and written communication skills.
Customer Service Skills.
Advanced Technical Skills.

Nice To Haves

Knowledge of library Dewey Decimal System.
Knowledge of basic operations and maintenance of Audio Visual Equipment.
Proficiency in PowerSchool.
Proficiency in Follett Destiny.

Responsibilities

Provides onsite technical and hardware support for the building, including laptops, desktops, printers, Interactive Flat Panels, classroom audio systems, and software applications.
Maintains and supports building A/V technology, such as Analog Video network, digital network, TV monitors, DVD/VCR players, and printers.
Provides support and installs various software applications, including remote imaging of computers.
Maintains building computer inventory via Resource Manager.
Provides basic troubleshooting for student devices and coordinates with the Help Desk to repair student and staff computers.
Coordinates with district Help Desk to resolve building issues such as account management, cabling, programming drops, and hardware repair.
Oversees computerized library circulation and catalog system, including checking in and out books.
Provides assistance to students and staff for all media center hardware, applications, and materials throughout the building.
Conducts inventory on books, equipment, and supplies every other year.
Updates and maintains Powerpoint presentation for School News and other video.
Purchases and maintains media supplies, books, and materials.
Processes new books, computers, and other inventory with asset tags.
Enters new books and equipment into the Follett Resource Manager Program.
Checks student devices in and out via the Follett Resource Manager.
Schedules use of media center, computer labs, and equipment.
Prepares overdue and fine notices; collects money for overdue, damaged, or lost library media materials; and keeps a record of money received.
Maintains student computer login and password account list.
Resets student passwords when necessary.
Maintains and updates student information in the computerized library circulation system.
Operates office machines, such as photocopiers, scanners, computers, printers, laminators, calculators, facsimile machines, voicemail systems, and telephones.
Communicates with customers, employees, students, and other individuals to answer questions, disseminate or explain information, and address complaints.