Clerk IV

Commonwealth of Massachusetts • Fitchburg, MA

12d • Onsite

About The Position

The Department of Developmental Services (DDS) North Central Area Office seeks a motivated and organized candidate for the role of Clerk IV. This position is located in the North Central Area Office in Fitchburg, MA. The Clerk IV will maintain the reception area of the office, handling incoming phone calls, mail, and other clerical tasks as directed by the Area Director in conjunction with the Administrative Assistant I. The Clerk IV is responsible for clerical support of HCSIS Stage I and Stage II investigations, including data entry and correspondence. They will also be responsible for making changes in HCSIS and HUB Systems, including ISPs, POCs, and LOCs. Additionally, they will run regular reports as requested by the Area Director, Assistant Area Director, and SC Supervisors, which include ISPs, POCs, Waiver, and Caseload Lists. Additional responsibilities include maintaining a tracking system for Safety Plans and Monthly Site Visits. The schedule for this position is 9:00 am - 5:00 pm, with days off on Sunday and Saturday. Flexibility is required to meet the needs of the area office.

Requirements

• At least (A) three years of full-time, or equivalent part-time, experience in office work, or (B) an equivalent combination of the required experience and the substitutions below:
• Organizational skills
• Knowledge of Microsoft Office
• Ability to read, write, and comprehend the English language.
• Knowledge of clerical office practices including office correspondence, types and usages of office equipment.

Responsibilities

• Maintain the reception area of the office including incoming phone calls, mail, and other clerical tasks as directed by the Area Director in conjunction with the Administrative Assistant I.
• Provide clerical support of HCSIS Stage I and Stage II investigations, including data entry/correspondence.
• Make changes in HCSIS and HUB Systems, including ISPs, POCs and LOCs.
• Run regular reports, as requested by the Area Director, Assistant Area Director, and SC Supervisors which include ISPs, POCs, Waiver, Caseload Lists, etc.
• Maintain tracking system for Safety Plans and Monthly Site Visits.

Benefits

• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED