Med Equip Delivery Educator (N)

CoxHealth • Houston, MO

8d

About The Position

The Medical Equipment Delivery Educator delivers, sets up, and provides education on durable medical equipment and supplies. Work may take place in customers’ homes, the Home Support office, or clinic and hospital settings. The role provides 24-hour-per-day coverage to Home Support customers and effectively triages calls.

Requirements

• High school diploma or equivalent.
• No previous experience required.
• Ability to use computer and software systems and phone systems to transmit orders.
• Ability to communicate effectively and work as a team when problem solving.
• Familiarity and compliance with regulatory requirements and CoxHealth Home Support policies and procedures relevant to the job.
• Timeliness, courtesy, sincerity, and patience when dealing with internal and external customers.
• Knowledge of hospital emergency codes, OSHA standards, infection control methods, and lifting principles.
• Must obtain a Class E driver’s license within 30 days of hire.
• If performing liquid oxygen duties, must obtain a CDL within 60 days of hire.

Responsibilities

• Deliver and set up durable medical equipment and supplies in customers’ homes, the Home Support office, or clinic and hospital settings.
• Educate customers on durable medical equipment and supplies.
• Provide 24-hour-per-day coverage to Home Support customers and triage calls effectively.
• Transmit orders using computer and software systems and phone systems.
• Represent Home Support positively and professionally.
• Communicate with coworkers and supervisors to solve problems and discuss comments, ideas, and issues.
• Maintain a clean, organized work area to support timely order placement and easy order tracking.
• Use supplies efficiently and maintain working knowledge of warehouse and inventory management systems.
• Maintain current knowledge of respiratory and durable medical equipment and trends related to home care.
• Follow safety principles and applicable policies, procedures, standards, guidelines, and protocols.
• Communicate patient or customer needs and role-related problems through appropriate channels.
• Use established committee structures and formal communication channels to support problem solving, decision making, and sharing results.
• Use data and information to continually improve care and practice and enhance outcomes.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Retirement plan with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED