Med Equip Delivery Educator (N)

CoxHealth • Houston, MO

7d

About The Position

A Medical Equipment Delivery Educator delivers, sets up, and provides education on durable medical equipment and supplies. Work may take place in customers’ homes, the Home Support office, or clinic and hospital settings. The position provides 24-hour coverage for Home Support customers and effectively triages calls.

Requirements

• High school diploma or equivalent.
• No previous experience required.
• Ability to use computer and software systems and a phone system to transmit orders.
• Ability to communicate effectively and professionally with internal and external customers.
• Must obtain a Class E Driver’s License within 30 days of hire.
• If performing liquid oxygen duties, a CDL is required within 60 days of hire.
• Familiarity and compliance with DOT, Joint Commission, OSHA, FDA, and other applicable requirements, as well as CoxHealth Home Support policies and procedures.

Responsibilities

• Deliver, set up, and educate customers on durable medical equipment and supplies.
• Provide 24-hour coverage for Home Support customers and triage calls effectively.
• Represent Home Support in a positive and professional manner.
• Communicate with coworkers and supervisors to solve problems and discuss comments, ideas, and issues.
• Maintain a clean and organized work area to support timely order placement and order tracking.
• Use supplies efficiently and maintain working knowledge of the warehouse and inventory management systems.
• Maintain current knowledge of respiratory and durable medical equipment and home-care trends.
• Apply safety principles, infection-control methods, OSHA standards, and lifting principles while performing the job.
• Communicate job-related problems and the needs of patients or customers through appropriate channels.
• Use committee structures and formal communication channels to support problem solving, decision making, and communication of results.
• Use standards, guidelines, and protocols to support care delivery and improve outcomes.
• Comply with applicable regulatory requirements and CoxHealth Home Support policies and procedures.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Retirement plan with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED